Assistant Manager - Credit Control

About this role

About the Company
Our client is a well-established high-technology solutions provider in Sri Lanka with over 30 years of industry experience. The company specializes in laboratory, industrial, healthcare, and scientific solutions, serving a wide range of industries through advanced products, technical expertise, and strong after-sales support.
Job Overview
Our client is seeking an experienced Assistant Manager – Credit Control to oversee receivables, manage collection operations, and ensure timely recovery of outstanding payments. The role requires strong leadership, communication, and analytical skills to manage customer accounts, supervise collection teams, and support overall credit control operations.
Key Responsibilities

Monitor outstanding balances and ensure timely collection of receivables

Follow up with customers through calls, emails, meetings, and field visits regarding overdue payments

Prepare aging reports, collection forecasts, and debtor analysis reports for management review

Negotiate payment plans and settlements within company policies

Ensure accurate receipt handling, banking, and system updates

Coordinate with sales and internal teams to resolve payment-related issues

Maintain proper documentation of collection activities and customer communications

Monitor credit limits and highlight high-risk accounts to management

Supervise and guide Credit Control Executives and Recovery Officers

Allocate collection targets, monitor team performance, and provide training support

Prepare monthly collection and debtor performance reports

Support audits and ensure compliance with company credit policies and procedures

Requirements

Bachelor's Degree in Accounting, Finance, or Business Administration, or part qualification from a recognized accounting body / full qualification from AAT

Minimum 3–5 years of experience in Credit Control, Accounts Receivable, or Finance Operations

Prior experience handling corporate collections and overdue account management

Strong knowledge of credit control procedures and collection processes

Proficiency in MS Office applications, especially Excel

Strong communication and negotiation skills in English and Sinhala/Tamil

Ability to work independently and perform under pressure to meet collection targets

Preferred Skills

Leadership and team management skills

Strong analytical and reporting abilities

Good problem-solving and customer relationship management skills

Attention to detail and strong follow-up capabilities

If you are interested, please do share your CV at
Originally posted on Himalayas