Agile Delivery Analyst

About this role

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

We are seeking an Agile Delivery Analyst to support our IT Solutions Delivery teams across CorporateSystems including CRM (Salesforce), Billing, Integrations, and ERP (D365) platforms. This role is focused on enabling team execution by supporting backlog management, sprint coordination, and day-to-day agile operations. Working closely with Business Analysts, technical teams, and leadership, this individual will help ensure work is clearly defined, properly prioritized, and moving efficiently through the delivery lifecycle.

This is a highly execution-driven role suited for someone early in their career who is eager to learn agile delivery, enterprise systems, and quote-to-cash processes.

Essential Job Functions:

• Create, update, and maintain Jira tickets based on input from Business Analysts and stakeholders

• Ensure tickets include clear descriptions, acceptance criteria, dependencies, and proper prioritization

• Monitor and manage incoming request queues to ensure timely triage and assignment