Agile Delivery Analyst

About this role

<div class="content-intro"><h2>Why Choose Bottomline?</h2> <p>Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!</p></div><p><span data-contrast="auto"><span class="TextRun SCXW186414967 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW186414967 BCX8">We are seeking a</span></span><span class="TextRun SCXW186414967 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW186414967 BCX8">n Agile Delivery Analyst</span><span class="NormalTextRun SCXW186414967 BCX8"> to support our </span><span class="NormalTextRun SCXW186414967 BCX8">IT Solutions</span><span class="NormalTextRun SCXW186414967 BCX8"> </span><span class="NormalTextRun SCXW186414967 BCX8">D</span><span class="NormalTextRun SCXW186414967 BCX8">elivery teams across </span><span class="NormalTextRun SCXW186414967 BCX8">Corporate</span></span>Systems including CRM (Salesforce), Billing, Integrations, and ERP (D365)</span><span data-contrast="auto"> platforms. This role is focused on enabling team execution by supporting backlog management, sprint coordination, and day-to-day agile operations. Working closely with Business Analysts, technical teams, and leadership, this individual will help ensure work is clearly defined, properly prioritized, and moving efficiently through the delivery lifecycle.</span><span data-ccp-props="{"201341983":0,"335559740":300}"> </span></p> <p><span data-contrast="auto">This is a highly execution-driven role suited for someone early in their career who is eager to learn agile delivery, enterprise systems, and quote-to-cash processes.</span><span data-ccp-props="{"201341983":0,"335559740":300}"> </span></p> <p><strong><span data-contrast="none">Essential Job Functions:</span></strong><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Create, update, and maintain Jira tickets based on input from Business Analysts and stakeholders</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Ensure tickets include clear descriptions, acceptance criteria, dependencies, and proper prioritization</span><span data-ccp-props="{"201341983":0,"335559740":300}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Monitor and manage incoming request queues to ensure timely triage and assignment</span><span data-ccp-props="{"201341983":0,"335559740":300}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1"…