Account Manager

About this role

About TransPerfect TransPerfect is the world's leading provider of language services and technology solutions. With over 100 offices worldwide, we partner with global industry leaders, including Fortune 500 companies, to deliver translation, localization, and business solutions across diverse industries. The Account Manager is responsible for developing new business relationships and serving as the first level of support to existing B2B clients.

Position responsibilities: Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services

Identify prospective customers and individual organizations to focus on sales activities

Develop new client relationships via cold calling, Internet, and trade shows

In coordination with Sales Management, identify, qualify, develop and close sales opportunities

Promote and educate clients regarding TransPerfect’s services

Provide customer support and manage client expectations in liaison with the Production Management Team

Manage and control pricing and contractual issues by developing a thorough understanding of company procedures

Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service

Perform other special projects or duties when required

By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting

Required skills, experience and qualifications:

Interest in or previous experience in Strategic Business Development and/or Client Services/Account Management

Ability to build and maintain relationships

Superior written and spoken communication skills in English

Good analytical skills needed to project revenues, monitor budgets and other necessary calculations

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Minimum Bachelor’s Degree or its equivalent

Ability to commute to our office 5 days per week.

Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service

Desired skills and experience: Previous Account Management experience is beneficial

By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting