Account Manager

About this role

<p><strong>About the position: </strong></p> <p><span data-contrast="none"><span data-ccp-parastyle="Default" data-ccp-parastyle-defn="{"ObjectId":"272499da-5523-5969-b17c-4f82c0ce3910|1","ClassId":1073872969,"Properties":[469775450,"Default",201340122,"2",134233614,"true",469778129,"Default",335572020,"1",469777842,"Segoe UI",335551500,"0",268442635,"24",335559740,"240",201341983,"0",335559739,"0",201342447,"5",201342448,"3",469777841,"Segoe UI",469777843,"",469777844,"Segoe UI",469769226,"Segoe UI"]}">Your job is to work with a dedicated patch of our existing customers as an Account Manager to be their key point of contact. Your role is to </span><span data-ccp-parastyle="Default">establish</span><span data-ccp-parastyle="Default"> a trusted advisor relationship to achieve and expand customer goals resulting in account renewal, upsell and cross-sell. </span></span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":240}"> </span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Default">You’ll</span><span data-ccp-parastyle="Default"> </span><span data-ccp-parastyle="Default">be responsible for</span><span data-ccp-parastyle="Default"> the AvePoint </span><span data-ccp-parastyle="Default">vison</span><span data-ccp-parastyle="Default"> and strategy for these customers. In this role, you are tasked with renewing and expanding our footprint within your territory of existing customers. </span></span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":240}"> </span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Default">You will help your customers with any questions or issues they may have (with the support of our team), as well as build your relationships within the customer to </span><span data-ccp-parastyle="Default">identify</span><span data-ccp-parastyle="Default"> new customer pain and business challenges. You will work with our team to successfully close new deals by listening to your customers, understanding their </span><span data-ccp-parastyle="Default">problems</span><span data-ccp-parastyle="Default"> and positioning innovative solutions using AvePoint products.</span></span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":240}"> </span></p> <p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><strong><span data-contrast="none">What your day to day will look like: </span></strong><span data-ccp-props="{"335559739":200}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none"><span data-ccp-parastyle="Default">Owning a book of business with assigned customers that you </span><span data-ccp-parastyle="Default">are responsible for</span><span data-ccp-parastyle="Default"> selling, supporting, educating, and growing through regular, systematic touchpoints. </span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none"><span data-ccp-parastyle="Default">Acting as the single…