1st Line Support Engineer⏐Network & Telecommunications

Over deze functie

**Are you our new First Line Support Engineer? Apply now and help us shape the telecom industry of the future!**

**Wanted: First Line Support Engineer – Ready to make a difference in advanced telecom solutions?**

Are you passionate about network technology and eager to take your skills to the next level in a fast-growing company that values innovation? As a**First Line Support Engineer**, you will be part of a dynamic and technical team focused on delivering state-of-the-art IP and telecom solutions across various industries, from healthcare to hospitality, in Belgium and beyond.

Support Engineer - Your Job**Key Responsibilities:**

* **Technical Support:**Handle and resolve customer technical issues via phone or ticketing system, ensuring quick and efficient solutions.
* **Network Monitoring & Maintenance:**Support the implementation and maintenance of network systems such as WiFi, VoIP, IPTV, and more, while monitoring systems to ensure operational continuity.
* **Configuration & Integration:**Assist in the initial configuration of network equipment and ensure seamless integration into existing customer environments.
* **Customer Service:**Provide both proactive and reactive support to customers, working closely with the technical team to resolve network issues.
* **Solution-Oriented Approach:**Identify and document technical problems, contributing to process improvements to prevent future incidents.

Support Engineer - Your Offer

**You will have ...**

* **Competitive salary** based on experience.
* Comprehensive benefits package, including **meal vouchers, hospitalization insurance, and group insurance.**
* Growth opportunities within a **rapidly expanding telecom company**.
* Training and development in the latest IP solutions and network technologies.
* Reimbursement of transport costs for easy commuting.
* Work in a modern office in Zaventem with a passionate and collaborative team.

Benefits

* Meal Vouchers
* Company phone & subscription
* Internal & External trainings
* Group Insurance
* Health Insurance
* Team-building & incentives
* Flexible holidays
* Flexible working hours