Zendesk Platform Owner | Remote | Contract
Healthcare Triangle Inc · US · 2026-10-15
About this role
Role : Zendesk Platform Owner Location : Remote Duration : Long-term Contract Job Description : Maintain platform architecture documentation, governance standards, and decision records. Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and employee experience. Evaluate new Zendesk capabilities, including AI and automation features, for fit with Smithfield HR service delivery. Zenplates Theme & Portal Experience Governance. Own …
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