Workplace Experience Manager

About this role

ABOUT CLAY

AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential.

Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers — including Anthropic, OpenAI, Google, and Visa — go to market with unique data, signals, and AI research.

In 2026, we raised a $115M Series D https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww.nytimes.com%2F2026%2F09%2F09%2Fbusiness%2Fdealbook%2Fclay-ai-fundraising.html%3Fsmid%3Durl-share%26unlocked_article_code%3D1._1A.E5rN.MeYsbgEsUKbB&urlhash=XS4q&mt=4bpSf4a8omAKuAHqAqZx6C11QpbLK_QwIhSV7gSf4Wf9aywPF_KBSiX9IkWE1AhXBEjPH8mK6fAEN7CMFlpvo0lPAtKRjs-dhgzYqHiVKUMCRtw0jScFgxWCRRfYs4HCX0YL9L6PCQz-edBLinvRdU_TaVUL2dA3&isSdui=true&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BoQmIsufoRJm7X2HC5Rqd%2Fw%3D%3D at $7.1B Valuation led by Wellington — and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education.

Some things to know about us:

- Our community http://community.clay.com includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.

- Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

- All employees can work with world-class coaches who specialize in creativity, management, and more.

- Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.

- Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.

Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!

WORKPLACE EXPERIENCE LEAD @ CLAY

Clay is an in-person first company with three global offices in San Francisco, New York, and London. We believe creative magic happens when we collaborate face-to-face. Our offices are central hubs for communication, connection, and collaboration—destinations where customers, Claymates, and community come together. We're passionate about creating an awesome environment for our Claymates to thrive—our Workplace Experience team plays a massive role here through real estate, office and facilities management, and of course, events!

Clay HQ in New York is our flagship office—a brand new, state-of-the-art 160,000 square foot space that will serve as the heart of our company. This isn't just another office—it's a statement about how we work and what we value. We need an experienced leader to bring this vision to life and set the standard for workplace excellence as we scale.

We're looking for a Workplace Experience Lead who will own and elevate every aspect of our HQ operations. You'll be responsible for creating a world-class workplace environment that enables our team to do their best work while fostering the culture and community that makes Clay special. This role requires someone who has successfully led large-scale office operations, has a strategic mindset, and can balance operational excellence with hospitality and culture-building.

WHAT YOU'LL DO

- Strategic Operations Leadership: Own all workplace operations for Clay HQ, including facilities management, space planning, vendor relationships, budget management, and long-term strategic planning for a 160,000 sq ft space.

- Thought Leadership & Team Culture: Lead by example and set the standard for excellence in workplace operations. Mentor and coach the NYC workplace team, establish best practices and norms, and serve as a role model for service excellence. Future opportunity to formally manage the team as we scale.

- Facilities Management Excellence: Oversee all aspects of facility operations including HVAC, electrical, plumbing, janitorial services, security systems, access control, and building maintenance for our new flagship space.

- Vendor & Stakeholder Management: Manage relationships with landlords, building management, cleaning services, catering partners, security providers, and other key vendors. Negotiate contracts and ensure service level excellence.

- Space Strategy & Planning: Partner with leadership to optimize space utilization as we scale, manage seating assignments, coordinate office moves and reconfigurations, and plan for future growth.

- Workplace Services & Office Operations: Lead the strategic operation of Clay HQ, including seating plans and space assignments for 250+ people, setting company-wide office norms and standards, kitchen and pantry management, meeting room technology, and ensuring all services run smoothly. Partner with the front desk and mailroom teams without direct day-to-day oversight.

- Health, Safety & Compliance: Ensure compliance with all building codes, fire safety regulations, ADA requirements, and workplace safety…