Workfront Solution Architect / Strategic Process Consultant

About this role

<div class="content-intro"><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"> </p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together</p> <p> </p></div><p><strong><span data-contrast="auto">SUMMARY:</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The Workfront Solution Architect / Strategic Process Consultant serves as a dedicated Subject Matter Expert (SME) focused on auditing, configuring, and optimizing our Adobe Workfront environment for the remainder of the year. </span><strong><span data-contrast="auto">The responsibilities around intake architecture, template design, task ownership, governance, and overall system structure require a true Workfront solution architect and process consultant who can actively listen to stakeholder visions and translate them into technical system builds—rather than a traditional project manager or administrator.</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The primary objective of this contract engagement is to partner with business leaders as they define new operational frameworks—translating vision into scalable Workfront structures. This includes mapping intake queues, reusable templates, RACI matrices, Workfront Fusion/Jira automations, and Claude/AI enhancements, while architecting the system to accommodate future upstream expansion across brand planning, content creation, and campaign planning. </span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">PRIMARY DUTIES:</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><strong><span data-contrast="auto">Consultative Architecture & Discovery:</span></strong><span data-contrast="auto"> Listen directly to stakeholder process visions, ask probing operational questions, and translate business requirements into efficient, technical Workfront configurations.</span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Upstream Workflow Scalability:</span></strong><span data-contrast="auto"> Design foundational Workfront structures (portfolios, custom forms, and metadata) tailored to support future upstream expansion into Brand Planning, Content Creation, and Campaign Planning.</span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Intake & Queue Architecture:</span></strong><span data-contrast="auto"> Audit, redesign, and standardize request queues and custom forms to ensure incoming work across brand and campaign streams is accurately scoped, routed, and prioritized. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Template Building & Optimization:</span></strong><span data-contrast="auto"> Build, test, and deploy high-functioning, reusable project templates complete with accurate predecessors, durations, and task dependencies. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Ownership & RACI Mapping:</span></strong><span data-contrast="auto"> Establish and implement clear task-ownership frameworks and role assignments (e.g., RACI structures) across cross-functional marketing and technical teams. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Workfront Fusion & Jira Automations:</span></strong><span data-contrast="auto"> Design, build, test, and maintain custom scenario integrations using </span><strong><span data-contrast="auto">Workfront Fusion</span></strong><span data-contrast="auto"> to automate data flow and task sync…