Workforce Development Specialist-ES

About this role

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Job Title: Workforce Development Specialist-ES

Reports To: Business Services Manager

Location: North Central Texas

Employment Type: Full Time, Non-Exempt Employee

Job purpose

Career Team is seeking a Workforce Development Specialist ES to join our team. This role will be responsible for providing Employer Services (ES) required under the Wagner Peyser Act (WPA), to jobseekers and employers in a Workforce Solutions Office.

Duties and responsibilities

• Establish and maintain professional business relationships with local businesses and organizations through consistent outreach to meet the needs of local labor market and in-demand industry sectors.

• Assist employers with WorkinTexas.com registration to post job orders, fill jobs by recruiting, screening, and referring qualified job seekers who meet job requirements.

• Plan and execute recruiting and hiring events for employers across industries and diverse job seekers using in-person and virtual platforms

• Deliver presentations to employers and program participants about employment opportunities and labor market information via in-person and virtual platforms

• Refer employers to the Business Services Unit to negotiate and develop transitional and permanent job opportunities agreements with businesses for On-the-Job Training, Subsidized Work Experience, Transitional Jobs, and other programs as needed

• Conduct employer follow-up to assess service quality and quantity of referrals

• Ensure all farmworkers are informed about the terms and conditions of employment set forth in intrastate and interstate clearance orders.

• Work with Center Manager and program staff to match job seekers to work-based learning opportunities

• Refer jobseekers to appropriate live, virtual workshops, orientations, financial and basic literacy services and community resources to maximize job placement opportunities and remove barriers.

• Provide career planning and advisement services to assist with job placement, advancement, and retention

• Review individual employment/placement plans, identify barriers, and refer customers to appropriate resources to overcome barriers

• Record and document services and data enter a case note in WorkInTexas.com for job seekers and employers to demonstrate compliance with the Wagner Peyser services.

• Assist in tracking program participants for successful participation and report on job placements and new employer partnerships

• Track and monitor when job seekers find work on their own, or receive services that support employment placement and retention

• Collect and file (electronically) all required documentation to support data accuracy, compliance and performance outcomes (10 week claimant, TTA, STARR), within the required timelines.

• Ensure the security and confidentiality of customers’ personal identity data

• Comply with the priority of service requirements, along with the nondiscrimination and complaint procedures for workforce services.

• Approach each day and task with a “ZAG” mindset

• Other duties as assigned by your immediate supervisor, which are consistent with the responsibilities of your position and the evolving needs of the business.

Qualifications

• At least a High School diploma and at least two years full-time experience with direct, human resource recruiting, social work, case management, business consulting, or workforce development

• Strong understanding of workforce solutions, job placement strategies, and employer engagement practices

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with businesses

• Proven ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes

• Familiarity with labor market trends, employment laws, and regulations affecting businesses

• Proficiency in Microsoft Office Suite and CRM software for managing client relationships

• Ability to work independently and collaboratively within a team environment

• Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously

• Commitment to delivering high-quality consulting services and achieving client satisfaction

• Flexibility to adapt to changing priorities and business needs

• Strong relationship building skills with the ability to gather information and provide exceptional…