Warranty Executive (3 Months contracts)

About this role

Employment Details
• Job Type: Full-time, Temporary Contract.
• Duration: 3 Months (Potential extension up to 6 months total).
• Commitment: Full contract completion is mandatory, no leaves during the contract period
We are seeking a detail-oriented and committed Warranty Executive to join our automotive aftersales team. This is a temporary position for an initial duration of 3 months, with the possibility of a 3-month extension based on performance and business needs. We require a dedicated professional who is fully committed to completing the entire contract duration.

Requirements
Claim Processing: Review, validate, and submit automotive warranty claims accurately.
Data Management: Maintain comprehensive warranty records and documentation.
Compliance Control: Ensure all claims align with manufacturer policies and guidelines.
Dispute Resolution: Reconcile rejected claims and handle manufacturer queries efficiently.
Report Generation: Utilize Excel to track claim statuses and compile financial reports.
Cross-Team Collaboration: Work closely with workshop technicians and service advisors.

Required Qualifications
Education: University graduate degree in any discipline.
Experience: Prior experience in automotive aftersales service operations.
Industry Knowledge: Solid understanding of automotive technical terms and warranty processes.
Software Skills: Advanced proficiency in MS Office, specifically high comfort with MS Excel.
Language Proficiency: Fluent in written and spoken English.
Communication: Exceptional communication and interpersonal skills.