Warehouse Specialist - MIA Dispatcher

About this role

Position Summary The Regional Line-Haul Dispatcher is responsible for daily Line-Haul Line-Haul transportation scheduling, routing, and operational coordination within the assigned region HUB. This role ensures on-time departures, delivery performance, and real-time communication between warehouse operations, carriers, and the national fleet team. The dispatcher will play a key role in balancing service quality, cost efficiency, and resource utilization across regional and national networks.
Key Responsibilities
Daily Dispatch & Operations Management-
Plan and execute daily dispatch schedules for line-haul and feeder routes within the assigned region.
Monitor driver check-in, loading, departure, and arrival status; address any in-transit issues such as delays, vehicle swaps, or accidents.
Coordinate with warehouse and operations teams to ensure smooth loading/unloading and minimize dock congestion.
Capacity Coordination & Carrier Management
Collaborate with the Fleet Department to allocate available capacity, including primary, backup, and emergency carriers.
Track carrier performance (on-time rate, communication response, cargo handling, etc.) and provide feedback for performance evaluation and penalty/reward recommendations.
Support new carrier on boarding, contract execution, and payment documentation.
Exception Handling & Communication
Log and handle first-level operational exceptions such as shipment delays, damages, or driver no-shows.
Escalate severe or recurring issues to the Fleet Department with detailed event reports.
Coordinate with customer service and warehouse teams to ensure timely issue resolution and client communication.
System & Data Management
Use the company’s TMS or dispatching platform for job assignment, GPS tracking, and data entry.
Generate daily/weekly operational reports and route performance summaries.
Verify shipment and delivery data with finance for billing and payment reconciliation.
Cross-Functional Collaboration
Maintain effective communication with the warehouse, customer service, and finance teams.
Support seasonal operations, nationwide route adjustments, and urgent dispatch tasks as directed by the Fleet Department.
Shifts: 5PM-1AM
Requirements
**Education:**
Bachelor degree or above, preferably in Logistics, Transportation Management, or Supply Chain.

**Technical Skills:**
Proficiency in TMS, Excel, and GPS tracking tools.
Strong analytical and communication skills.
Familiarity with U.S. interstate routes (e.g., I-5, I-10, I-80) preferred.

**Personal Attributes:**
Highly organized, proactive, and detail-oriented.
Able to handle high-pressure situations and shift priorities quickly.
Willing to work night or weekend shifts during peak seasons
Benefits
·         7 PTO days
·         5 Paid Sick Leave Days
·         6 Paid Holidays
·         401K 100% Matching up to 2%
·         50% Medical insurance, 100% Dental and Vision Insurance

Pay Range: 20-25/hour for specialist
Supervisor: 60K+