Warehouse Operative

About this role

We are looking for a Warehouse Operative to join our close-knit team and play a critical role in the receipt and distribution of pharmaceutical products whilst ensuring a high level of customer service to both internal and external customers.

Key Responsibilities:
Operational

• To assist in the receipt and checking in of stock, ensuring that all deliveries from suppliers are correct and that damages/errors are reported within one working day, and all associated paperwork completed correctly and in a timely manner

• To assist in the effective management of stock, rotation of stock, stock taking and the recording of stock to ensure availability for sale within 24 hours

• To complete the necessary cleaning required ensuring that the Operations Centre is maintained within the MHRA and Health & Safety Audit requirements

• To assist with the delivery of orders to customers, including picking and packing, ensuring that they are correct and are presented to the customer with the necessary documents

• To work closely with all Clinigen departments to ensure that all delivery specifications are met

• Work to the agreed targets set out in your PDP designed in conjunction with your line manager

• Liaise with stakeholders within the Operations Centre, as well as the wider Clinigen business (Clinical Trials, Managed Access & General Access)

Technical

• To work in accordance with all company SOPs and recall procedures

• Assist in the effective operation of the Operations Centre under GDP guidelines by undertaking initial and ongoing GDP training, as well as Individual training and development (on the job training/coaching and specific technical courses)

• To complete administrative duties as required as well as security and temperature recording

• Maintain pest control standards

• Support improvement activities/events within the warehouse.

• Contribute to the development of Clinigen’s culture and the development of an high performing team within the Operations Centre
Requirements

• Relevant experience of working within a fast paced, proactive warehouse environment is desirable for this role

• High levels of attention to detail and accuracy, with excellent numerical & written communication skills is essential for this role

• Clear, and concise communication skills with the ability to build and manage relationships with both internal and external stakeholders

• A flexible approach to working as part of a team, with an openness to providing support to the immediate team and wider internal stakeholders as and when required.

• Being comfortable to work autonomously, with the ability to prioritise own workload and make independent decisions

• Proficient in the use of Microsoft packages (including Word, Outlook and Excel etc.)

• Previous experience working with an ERP (ideally Oracle) would be advantageous for this role

• An up-to-date flexi/counterbalance forklift license and driving license would also be beneficial.
Please note - this role is offered subject to a satisfactory DBS check
Benefits

• 27 days holiday plus 8 bank holidays

• Pension contributions 4.5% matched

• Life assurance 4 x annual salary

• Flexible Benefits Platform with £25/month Company contribution

• Annual salary review

• Independent financial advice service

• Enhanced Employee Assistance Programme

• Shopping discounts with retailers

• Long service awards

• Recognition scheme & employee of the year awards