VR Experience Associate Gaming & Customer Service
Fuku · George Town, Penang, Malaysia · 2026-05-29
About this role
VR Experience Associate (Gaming & Customer Service)
Work Location:
- Orchard Central, Singapore
Salary Range:
- $2,500 - $3,500
Responsibilities:
- Welcome customers and assist with bookings and enquiries.
- Introduce VR games and guide customers on equipment usage.
- Ensure VR stations and gaming equipment are properly set up and operational.
- Provide basic troubleshooting support during gameplay.
- Maintain cleanliness and organisation of the outlet and equipment.
- Recommend suitable VR experiences based on customer preferences.
- Handle cashiering and payment transactions.
- Support daily outlet operations, including opening and closing duties.
- Deliver professional and positive customer service experiences.
Requirements:
- Interest in gaming, VR technology, or customer service.
- Good communication and interpersonal skills.
- Comfortable interacting with customers in a fast-paced environment.
- Able to work retail shifts, including weekends and public holidays.
- Responsible, proactive, and willing to learn.
- Prior experience in retail, customer service, gaming, entertainment, or hospitality is an advantage.
- Training will be provided for candidates without prior experience.
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