VP of Product Strategy and Operations

About this role

<div class="content-intro"><p style="line-height: 1.4;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at <a href="http://www.digicert.com/">www.digicert.com</a></span></p></div><p><strong>VP of Product Strategy & Chief of Staff to the CPO</strong><br>Location - Hybrid, Sunnyvale, California</p> <p> </p> <p><span style="text-decoration: underline;"><strong>Who We Are</strong></span><br>DigiCert is a global leader in intelligent trust — protecting the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management to secure infrastructure, software, devices, messages, AI content, and agents. More than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future.</p> <p> </p> <p><span style="text-decoration: underline;"><strong>The Opportunity</strong></span><br>DigiCert's product organization is at an inflection point. As the market for intelligent trust expands — driven by AI, quantum readiness, and increasingly complex infrastructure — the need for a tightly run, commercially sharp product operation has never been greater.</p> <p>This role sits at the center of that ambition. Reporting directly to the Chief Product Officer, the VP of Product Strategy serves as Chief of Staff to the CPO — a dual-mandate leader who combines strategic firepower with operational discipline. You will own the agenda that turns great products into great business outcomes: from how DigiCert monetizes its portfolio, to how products are launched and retired, to how the product organization accelerates go-to-market and earns the trust of the business. This is not a supporting role. It is a leadership role for someone who wants to sit close to the top of a product organization and shape it.</p> <p> </p> <p><span style="text-decoration: underline;"><strong>What You Will Own</strong></span><br>This role is organized around five core mandates:</p> <p> </p> <p>1 - Monetization Strategy<br>Own DigiCert's end-to-end monetization agenda. This means more than pricing — it means defining how the company captures value from its products across segments, channels, and geographies.</p> <ul> <li>Design and steward DigiCert's pricing and packaging architecture across the portfolio, balancing competitive positioning, customer value, and margin expansion.</li> <li>Build and maintain a monetization framework that reflects usage economics, buyer psychology, and DigiCert's strategic priorities.</li> <li>Partner with the CPO, GTM, and Finance to identify revenue expansion opportunities — new tiers, bundles, usage-based models, and upsell paths — and operationalize them.</li> <li>Analyze willingness-to-pay, competitive benchmarks, and cohort-level retention data to continuously refine pricing logic.</li> <li>Lead pricing governance: own the rhythm of pricing reviews, field feedback loops, and executive reporting on monetization performance.</li> <li>Drive Product Led Growth (PLG) strategy — optimizing conversion, expansion, and retention levers directly within the product experience.</li> </ul> <p> </p> <p>2 - Product Portfolio Management — Launch to Sunset<br>Own the full commercial lifecycle of DigiCert's product portfolio, from the moment a new product enters the pipeline to the moment a legacy product exits the market.</p> <ul> <li>Run the New Product Introduction (NPI) process end-to-end: readiness criteria, cross-functionalcoordination, pricing and packaging sign-off, and launch execution.</li> <li>Own the Product Sunset process: manage the transition from legacy to next-generation products with clarity, customer sensitivity, and commercial discipline — including migration pricing and retention strategies.</li> <li>Maintain a clear view of portfolio health — what to accelerate, what to rationalize, and what to exit —and bring that perspective to the CPO.</li> <li>Build the systems and rituals that keep portfolio decisions grounded in data and free from organizational inertia.</li> </ul> <p> </p> <p>3 - Product Intelligence & Insights<br>Be the analytical engine of the product organization. Turn data into the shared language that product teams, executives, and cross-functional partners use to make decisions.</p> <ul> <li>Analyze product-level P&L, ARR, new ACV, and pipeline across the portfolio — and surface the 'so what' behind the numbers.</li> <li>Drive product…