Virtual Medical Assistant - Virtual Support Center

About this role

At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Virtual Medical Assistant with the Virtual Support Center, in The Medical Center you’ll provide patient care and excellent customer service as the first contact for patients, providers, and staff accessing virtual and/or non-virtual ambulatory clinics. May orient the patient to the virtual visit process to ensure patient success, if applicable. Virtually rooms patients and families to begin a telemedicine visit. Will expedite outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointment and history. Will provide technical assistance to patient and family members through the patient portal and video platform.
Originally posted on Himalayas