Virtual Clinical Educator

About this role

InizioEngage has a long-standing partnership with Amgen, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

To deliver virtual or telephonic educational support toidentifiedpatients, caregivers, Healthcare Professionals and their staff within primary care or specialist facilities in the field of a designated disease statein order tomeet all relevant standards as set by the company and Clinical Manager.

This is your opportunity to joinInizioEngage and represent a top biotechnology company!

WhyYou’llLove Working Here

We believe great people deserve great support—at work and beyond.That’swhy we offer a rewards experience designed to help you thrive personally, professionally, and financially:

Competitive pay that recognizes your experience,expertise, and impact

Comprehensive benefits including medical, dental, and vision coverage;accruedpaid time off; 401(k) with company match; disability and life insurance; and paid maternity andpaternity leave

Company-paid holidays so you can rest, recharge, and focus on what matters most

Recognition programs, contests, and awards that celebrate your contributions

Continuous growth opportunities through learning, leadership development, and career advancement support

A collaborative culture where your ideas are valued and your work makes a difference

We’realso proud to be recognized for creating an exceptional employee experience:

Best Place to Work in BioPharma — 2022, 2023, 2025

Certified Great Place to Work® — 2021, 2023, 2025, 2026

Learn more:

What will you be doing?

To provide in-bound or outbound non-promotional disease state related educational support toidentifiedcustomers as directed by the client company

Provide therapy and or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique

To present virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customersin accordance withclient procedures

Ability to join frequent meetings and calls without disruption or disconnecting

Conducting outbound medication adherence support to patients and or caregivers

Enrolling patients/caregiver into educational seminars or providing resources toassistthem with finding local community resources or centers of care for their specialty or primary care disease

Collecting demographic data and disposition for product, sample, reimbursementservicesand literature fulfillment

Tomaintainexcellent quality and superior customer service while adhering to program talking points or scripts andleveragelive video conferencing software on the web/client specific websites as applicable

To only use approved materials provided byInizioor by the client, without changing,copyingor distributing the materials

To attend and complete all training courses and related competency assessments thatIniziorequires, toan appropriate standardand within a specifiedtimeframe

Develop and strengthen relationships with key customers

Tofacilitatethe development and provision of services across multiple healthcare sectors, asdeterminedby the Client orInizio

To constantly consider new and innovative approaches that potentially develop new partnership opportunities

Complete all required administrative responsibilitiesin a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports,emailsand time reporting

Attend local and national meetings and/or conferences, as required, to keep abreast of plans,activitiesand developments and to exchange knowledge and experience within the Patient Solutions team

Maintain all company equipment and materialsin accordance withcompany instructions

Comply withallInizioPolicies and Procedures, along with all Client Policies and Procedures asrequired.

Perform other duties asrequested.

What do you need for this position?

Current US RN License

Associates Degree/Bachelors/BSN or equivalentwork relatedexperience

Preferred minimum of 3 years’ experience working in a specific disease state or related field

Demonstrate effective and professional communication

Excellent interpersonal skills with pleasant telephone manner and articulate phone voice

Competency with Call Center Telephone Technology

Demonstrable organizational skills

A self-starter with high personal motivation

Ability to manage multiple tasks

Evidence of continual professional development and a desire to update professional knowledge base regularly

Must have stable, reliable, high speed home internet.

Must have a designated separate home office space that is quiet and away from distractions

The base pay range for this position is $25.20/hr – $46.80/hr. The final compensation offered to a successful candidate will bedeterminedby factors such as experience, skills, internal equity, and business needs.

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments localexpertiseand diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at:

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information,…