Virtual Assistant - Logistic (LATAM only)

About this role

This is a remote position.

Only LATAM-based candidates (bilingual in Spanish and English)MyVA Support is seeking VAs based in LATAM with advanced English proficiency (C1), strong customer service, and data entry skills—particularly those with prior experience working at Home Depot or in home improvement retail environments. This is a 100% remote position, 40 hours per week, with consistent scheduling and performance-based bonuses.

You’ll be supporting a U.S.-based company in the home improvement and logistics industry, offering tailored solutions for construction professionals and residential clients. Your familiarity with retail workflows, inventory coordination, and customer engagement will be highly valued in this role.

Primary Responsibilities May Include (but are not limited to):

Responding to customer inquiries via email and phone

Scheduling meetings and coordinating logistics

Managing contact and vendor lists

Inputting and organizing large volumes of data

Addressing client service requests in a timely, solutions-oriented manner

Important Note:As an independent contractor, you are responsible for handling your own contributions to local or national government entities (including income taxes, health insurance, and social security obligations).
Requirements

Proven experience working at Home Depot or in a similar home improvement retail environment is a plus.

Customer service and data entry experience

Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint)

Comfortable using Google Workspace tools (Gmail, Meet, Docs, Sheets, Slides, etc.)

Ability to prioritize tasks and work efficiently under pressure

Minimum of 1 year in a customer service role

English proficiency at C1 level

Personal laptop/desktop and headset

High-speed internet connection (minimum 100 MB)

Benefits

Fully remote position

$25 USD reliability bonus (paid in local currency)

$50 USD productivity bonus (paid in local currency)

$50 USD consecutive reliability bonus (paid in local currency)

Originally posted on Himalayas