Vice President, People Technology and Operations

About this role

Department:
102100 People SuccessLocation:
San Diego, USA- RemoteBe a part of a global team that is inspired to make a difference in the lives of people living with rare disease.
At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients. Our work is rewarding – both professionally and personally – because we are making a difference. We are passionate about what we do.
We are seeking talented individuals who will thrive in our collaborative, diverse, fast-paced environment and share in our mission – to identify, develop and deliver life-changing therapies to people living with rare disease. We stick by our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community.
At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients.
Position Summary
The Vice President, People Technology & Operations leads Travere’s global People technology, digital transformation, and People Operations capabilities. A key objective is to transform how People Success delivers services through AI, automation, integrated systems, and simpler processes. This leader is accountable for reliable technology, including Workday, trusted workforce data, and scalable services that improve the experience of employees, managers, and the People Success team.
Reporting to the Chief People Officer (CPO), the Vice President translates People Success strategy and business priorities into an integrated technology and service delivery roadmap. The role advises the CPO on enabling capabilities and leads execution within its scope. In partnership with IT and functional leaders, the Vice President prioritizes investments, drives adoption, and communicates complex technical concepts in clear, practical terms that help stakeholders make decisions and use solutions effectively.

Responsibilities
People Technology Strategy and Leadership

• Own the People technology strategy and roadmap, aligning Workday and the broader technology ecosystem with business priorities, employee needs, and People Success goals.

• Lead Workday and related HR systems design, optimization, and ongoing support through internal experts and external partners, with accountability for platform effectiveness and user experience.

• Establish technology governance, demand prioritization, release planning, testing, and change control in partnership with IT and functional owners.

• Oversee integrations, reporting, and data governance; establish clear accountability for data quality, access, and information flow across systems.

• Manage technology investments and vendor relationships, with accountability for cost, service quality, adoption, and business value.

Digital Transformation and Adoption

• Lead digital transformation across People Success, redesigning processes and applying AI, automation, and digital tools to improve service, reduce manual effort, and enable scale.

• Identify and prioritize use cases, such as employee and manager self-service, knowledge access, workflow automation, reporting, and onboarding, based on business value and employee experience.

• Partner with IT, Legal, Compliance, and other stakeholders to evaluate tools and establish appropriate safeguards for privacy, security, accuracy, and human oversight.

• Lead change management, communications, and training that translate technical changes into clear benefits and practical actions for employees, managers, and People Success partners. Measure adoption and results.

People Operations Strategy and Leadership

• Translate the CPO’s People Success strategy into operational priorities and service delivery capabilities. Advise on capacity, technology, and process implications as Travere grows and evolves.

• Centralize and simplify People Operations processes where appropriate, establishing clear ownership, consistent standards, and effective service delivery across the employee lifecycle.

• Lead a team that can execute day-to-day operations while advancing strategic improvements. Set clear priorities, develop talent, and build capacity for future needs.

• Advise People Success leaders on the operational implications of new programs, organizational changes, and business growth.

• Define how employees, managers, and People Success partners access support, including self-service, case management, escalation paths, and service expectations.

Operational Excellence Data and Controls

• Ensure People Success processes and systems deliver accurate data, global consistency, effective controls, and a reliable employee and manager experience.

• Partner with Payroll, Finance, IT, Stock Administration, and other functions to improve the flow of information and clarify accountability across shared processes.

• Establish service and platform performance measures, including resolution time, data accuracy, user adoption, and employee satisfaction. Use results to prioritize improvements and demonstrate value.

• Advance People analytics and reporting so leaders have timely, reliable information to support workforce and business decisions.

• Lead process mapping and continuous improvement efforts, balancing standardization with the needs of different business groups and geographies.

• Oversee HR systems security, documentation, internal controls, audits, and adherence to applicable SOX requirements.

Education and Experience

• Bachelor’s degree in Human Resources, Business, Technology, or a related field required. An equivalent combination of education and applicable experience may be considered.

• At least 15 years of progressive experience in People technology, HR systems, People Operations, or HR…