Vice President, Payer Account Management

About this role

Role Summary
The Vice President, Payer Account Management is the senior leader accountable for Pfizer's strategic engagement and account management with U.S. payer customers. Reporting to the Vice President, Strategic Account Management, this role leads the Payer Account Management organization and is responsible for translating Pfizer's portfolio and brand access strategies into coordinated customer strategies, negotiations, and account-level execution that deliver sustainable patient access and strong business outcomes.
The Vice President establishes the strategic direction for Pfizer's payer relationships across national, regional, and government payer segments and ensures a consistent, enterprise approach to customer engagement across the portfolio. The role develops and maintains senior relationships with key payer decision-makers, leads complex negotiations within established governance and decision authorities, and ensures that account strategies balance patient access, portfolio priorities, customer needs, and responsible gross-to-net investment.
The role serves as an important voice of the payer within Pfizer, bringing customer, competitive, reimbursement, policy, and formulary insights back into the organization to inform access strategy, contracting choices, launch preparation, forecasting, and portfolio decisions. This is increasingly important as payer consolidation, benefit design, policy changes, and utilization management continue to influence access decisions.
The Vice President works closely with US Market Access BU leaders, Access Enablement, Market Access Operations, Patient Services, Commercial business leaders, Finance, Medical, Policy, Legal and other enterprise partners to connect strategy through execution and ensure account teams are equipped with the strategies, insights, value propositions, analytics and contracting parameters needed to deliver differentiated access outcomes.
Role Responsibilities

1. Payer Account Strategy & Leadership

• Set the strategic direction for Pfizer's payer account management organization, ensuring customer engagement is aligned to portfolio priorities, brand access objectives and broader U.S. business goals.

• Lead development and execution of integrated payer account strategies across national, regional and government payer customers.

• Translate enterprise and BU access priorities into clear, actionable account plans with defined objectives, customer strategies, negotiation priorities and measures of success.

• Ensure account plans take a portfolio-level view of Pfizer's relationship with each customer, balancing individual brand objectives with broader enterprise considerations.

• Establish clear priorities and expectations for payer account teams and ensure disciplined execution against the most important access opportunities and risks.

• Identify opportunities to strengthen Pfizer's strategic position with payer customers through more integrated, forward-looking and differentiated engagement.

2. Senior Payer Customer Leadership

• Serve as a senior Pfizer leader with the company's most strategically important payer customers, developing trusted relationships with senior customer executives and decision-makers.

• Ensure Pfizer presents a coordinated and consistent enterprise approach to payer customers rather than fragmented product-by-product engagement.

• Build a deep understanding of payer business models, economics, priorities, formulary strategies and evolving decision criteria.

• Engage customers beyond transactional contracting discussions to understand emerging needs, identify areas of mutual value and strengthen long-term strategic relationships.

• Represent Pfizer externally on complex access issues and ensure customer engagement reflects Pfizer's portfolio priorities and commitment to patients.

• Personally engage in the highest-priority customer situations, negotiations and access opportunities where senior leadership is required.

3. Access Execution & Negotiation

• Lead the translation of portfolio and brand access strategies into customer-specific negotiation and execution strategies.

• Provide senior leadership and oversight for complex payer negotiations, ensuring account teams operate within established contracting frameworks, financial parameters and governance.

• Lead or directly participate in the most strategically important customer negotiations and contracting discussions.

• Partner closely with Access Enablement on offer development, deal analytics, scenario modeling, gross-to-net implications and contracting parameters.

• Ensure customer negotiations reflect a clear understanding of the value of access, competitive dynamics and the economic implications of potential contracting decisions.

• Make thoughtful tradeoffs across products, customers and portfolio priorities to achieve sustainable access and business outcomes.

• Surface issues requiring escalation and provide senior leadership with clear choices, implications and recommendations.

4. Portfolio & Brand Access Execution

• Partner with US Market Access BU leaders to understand portfolio and brand access ambitions and translate those priorities into customer-specific strategies.

• Ensure payer teams understand the strategic intent behind brand access objectives and can effectively represent those priorities with customers.

• Develop a portfolio view of access opportunities and challenges across payer accounts and identify where coordinated action can improve outcomes.

• Enable differentiated account strategies across products and therapeutic areas based on market dynamics, competitive intensity and customer priorities.

• Partner early on upcoming launches so account teams understand the evolving market, payer expectations, potential access barriers and customer-specific opportunities.

• Support effective execution throughout the product lifecycle, adapting payer strategies as market, customer, competitive and policy…