Vice President, Integrated Care & Experience/ Chief Privacy Officer

About this role

Position Title:  Vice President, Integrated Care & Experience/ Chief Privacy Officer
Job Posting Deadline for Internal Candidates: April 9, 2026, at 5:00 PM
Employment Status: Permanent, Full-Time
Position Status: This is a Non-Bargaining Unit position.
This posting is for an Existing Vacancy.
Hours of Work/Schedule: Monday to Friday, 35 Hours per week
Position Reports To: Chief Executive Officer
Direct Reports: 9
Salary Range: Annualized salary range $155,000 - $165,000 commensurate on skills and experience, plus participation in HOOPP and Group Benefit
Primary Work Location: Oshawa (Hybrid work environment); Staff may be requested to work out of other DCHC’s sites in Pickering and Oshawa (Airport Road).
Organization
Durham Community Health Centre (DCHC) is a registered, charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education to Durham community members who face multiple barriers to their health and well-being.
DCHC also provides equity-based programs and services that focus on priority populations such as Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients (i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive not only sick care, but preventive care as well.
At DCHC, we are a team-based interprofessional group of staff including physicians, nurse practitioners, nurses, counselors, dietitians, outreach workers, medical secretaries, and other administrative staff. We always place every client at the centre of our approach to care, based on their needs. We address these needs through integrated clinical and wellness care and health education.
It's an exciting time to be joining DCHC, while we are embarking on an energizing path with a focus on making our biggest impact yet on local health care by diversifying, expanding, and leveraging our Strategic Plan, Theory of Change, Brand, Client Stories and Resources.
Our Vision: Building Healthier Communities Together
Our Mission: Partnering to provide integrated, accessible, and equitable care to enhance health and social well-being in our communities
Our Values: Compassion, Inclusive, Collaborative, Innovative, and Trustworthy
Who we serve: Durham community members who face multiple barriers to health and wellbeing; and who need integrated, accessible, and equitable community-based primary care and wellness services.
DCHC’s 2023 – 2026 Strategic Goals
Drive Program and Service Integration and Client Experience Across All that DCHC Does
Evolve Program Offerings to Improve Health Equity and Meet the Needs of DCHC’s Priority Populations
Establish DCHC as a System Advocate and Champion for Equity
Enhance DCHC’s Brand and Awareness Across Durham Region
Become an Employer of Choice with a Focus on Recruitment, Retention, and Development
Position Overview
As part of the senior leadership team, and reporting to the Chief Executive Officer, the Vice President, Integrated Care & Experience (IC&E), leads DCHC’s Integrated Care & Experience team that focuses on 8 Equity Based Programs and 5 Service Categories.
Equity Based programs:
Children, Youth, and Family Health and Wellness
Seniors Health and Wellness
Indigenous Health and Wellness
Black Health and Wellness
2SLGBTQI Health and Wellness
Unsheltered Health and Wellness
Newcomers Health and Wellness
Corporate Health and Wellness
Service Categories:
Clinical Care
Wellness Care
Specialized Care
Chronic Disease Management and Prevention
Health Education

KEY RESPONSIBILITIES:
Leadership and Management
·Collaborate with Region of Durham on the implementation of the Whitby HART Hub.
Leverage partnerships to create pathways to supportive housing and improve long-term stabilities and outcomes for vulnerable populations in the Durham Region.
Lead the development of the Youth Hub in Ajax.
Collaborate with the Chief Executive Officer on developing the strategic vision and direction of DCHC.
Work as a member of the Senior Leadership Team on developing and delivering on our new 5-Year Strategic Plan and Annual Operating Plans.
Lead and enable a team of dedicated health care and support services professionals to ensure our clients receive and benefit from team-based, coordinated, inter-professional care.
Represent the organization at external events, meetings and/or funding opportunities.
Continually participate in building and maintaining positive working relationships across the organization through effective communication, performance improvement and teamwork efforts.
Effective multi-year and annual planning and management of operating budget; provide input towards organizational annual budgeting exercise.
Responsible for agency-wide privacy related policies and procedures ensuring adherence to privacy legislation.
Integrated Clinical and Wellness Programs & Services
Drive program and service integration and client experience across DCHC.
Integrate wellness, health promotion, and clinical services, with a focus on optimizing team-based care.
Enhance programmatic evaluation strategies to improve quality on program offerings that are measured to be most impactful to DCHC’s clients regarding health and wellbeing status.
Develop and strengthen networks and relationships with the communities we serve to ensure they are part of the design of future programmatic changes.
Deliver performance reports to CEO of DCHC’s programs and services against the KPIs with recommendations on how to address the gaps.
Help identify key community partners that can support DCHC in achieving its desires impact through collective impact initiatives.
Equity-Based Programs & Services
Enhance DCHC’s program evaluation framework to identify critical health equity gaps.
Evolve DCHC’s program offerings to improve health equity and meet the needs of DCHC’s priority populations.
Continue to evolve DCHC’s system navigation strategies that strengthen DCHC’s role as a…