UX Designer – Retail & Operational Systems

About this role

Job Title: UX Designer – Retail & Operational Systems
Location: 100% Remote, Canada
Experience: 4+ Years
Employment Type: Full Time
Rate: $60k CAD to $70k CAD
Role Summary: NearSource is looking for a UX Designer to lead the design of intuitive, efficient, and highly usable in-store technology interfaces supporting frontline retail and financial operations. This role focuses on optimizing Team Member interactions with transactional systems used in fast-paced, compliance-driven store environments. The selected candidate will drive workflow efficiency, accuracy, and usability across critical retail and financial processes while balancing operational realities, regulatory requirements, and technical constraints.
Key Responsibilities

Observe in-store Team Member workflows to identify friction, workarounds, training gaps, and adoption barriers

Lead UX design for high-frequency, compliance-driven retail and financial transactions

Architect workflows for item intake, pricing, customer profiles, loyalty enrollment, inventory management, loan processing, payments, and fraud mitigation

Design UI logic focused on data accuracy, keyboard-first and mobile navigation, validation, and error prevention

Collaborate with product, engineering, operations, risk, compliance, and legal teams to align on business rules and disclosures

Create wireframes, interactive prototypes, and annotated design specifications for transactional systems

Deliver pixel-perfect, production-ready UI designs balancing usability and visual polish

Validate designs through usability testing, workshops, and iterative reviews

Identify opportunities to reduce keystrokes, shorten learning curves, streamline flows, and minimize operational errors

Contribute to and evolve design systems with components optimized for operational workflows

Apply AI-assisted design tools to accelerate prototyping and iteration while maintaining design quality

Must-Have Skills

4+ years of UX/UI design experience focused on operational workflows, internal tools, or transaction processing systems

Strong expertise in information architecture, form design, workflow optimization, and conditional logic

Hands-on experience designing and maintaining design systems and component libraries

Advanced visual design skills with attention to typography, color, spacing, and hierarchy

Proven ability to translate regulatory and compliance requirements into clean, usable UI flows

Proficiency with Figma, including Figma AI features and Figma Make

Strong collaboration skills across engineering, product, operations, and compliance teams

Clear communication of design rationale to technical teams and leadership

Curiosity and adaptability toward emerging design technologies and AI-assisted workflows

Bilingual proficiency in English and Spanish

Nice-to-Have Skills

Experience with item valuation, customer onboarding, identity verification, loyalty programs, or payment capture systems

Background designing task-oriented interfaces for non-desk users in high-volume retail environments

Experience with AI-assisted prototyping tools such as ClaudeCode, Cursor, or Figma AI

Understanding of stateful prototyping, including focus states, transitions, loading states, and interaction sequences

Experience with prompt engineering for design workflows

Familiarity with voice, conversational, or multimodal interface patterns

Exposure to AI-assisted features with trust, transparency, and override mechanisms

Understanding of computer vision interfaces for retail or checkout use cases

Portfolio demonstrating AI-assisted design iterations and workflow evolution

Apply now, or share your resume with salary expectations at
you for considering a career with us. Our Talent Acquisition team carefully reviews every application, and if there is a strong match, we will reach out to discuss role details, compensation, benefits, and next steps. While we may not be able to respond to every applicant, we truly appreciate your time and interest.
About NearSource: NearSource Technologies is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams deliver impactful, scalable solutions while working directly on long-term initiatives for some of the world's most admired brands.
Equal Opportunity Statement: NearSource is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when everyone feels empowered to contribute.
Originally posted on Himalayas