Utilization Manager

About this role

UTILIZATION MANAGER – NEW MEXICO CLINIC

Finni Health is seeking a driven Utilization Manager to join our fast-growing New Mexico clinic. In this role, you’ll play a key part in ensuring high-quality care for our clients by managing a team of schedulers to maximize authorized hours—helping children and families receive the ABA therapy services they need.

What You’ll Do:

- Lead and manage the scheduling team to ensure efficient use of authorized ABA therapy hours for each client

- Monitor scheduling workflows and optimize processes to hit target utilization rates

- Analyze data on scheduled versus authorized hours, and identify opportunities for improvement

- Collaborate closely with clinicians, BCBAs, and support staff to proactively address scheduling roadblocks

- Communicate regularly with families and staff to close gaps between authorized and delivered hours

- Train, coach, and support schedulers to meet and exceed utilization goals

- Implement tools, best practices, and reporting systems to streamline scheduling operations

Who You Are:

- 2+ years of experience in healthcare scheduling, utilization management, or a related role

- Experience working with ABA therapy, behavioral health, or similar clinical environments is a plus

- Strong organizational, leadership, and data-analysis skills

- Excellent communicator—able to work efficiently with internal teams and families

- Problem solver who thrives in a fast-paced, collaborative environment

- Passionate about making a difference for kids and families in New Mexico

Why Join Finni Health?

- Be part of a mission-driven team transforming behavioral health care

- Help ensure New Mexico families receive the life-changing services they need

- Grow alongside one of the fastest-scaling companies in the field

If you’re ready to lead with impact and drive better outcomes for our clients, we want to hear from you. Apply today!