Urgent Care - Medical Assistant (MA)

About this role

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community.

If you're ready to take your career to the next level and make a meaningful impact, we invite you to apply for the Medical Assistant role and be a key player in our mission to provide exceptional healthcare services!

Your Impact

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.

• Explain prescribed medications, including dosage instructions and potential adverse reactions.

• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.

• Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.

• Clinical Responsibilities: Support clinical operations and patient care.

• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.

• Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.

• Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.

• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.

• Ensure accurate medication preparation and administration techniques.

• Understand medication dosages, routes of administration, and potential side effects.

• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.

• Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.

• Collaborate with providers on discharge plans and may help with discharge.

• Welcome and support the training of new team clinic team members.

Required Availability

• Must be able to work 12-hour shifts in consecutive and or non-consecutive days: