Urgent - Admin Executive (Claims & Applications Processing / Kakit Bukit / Up to $3000 / Fresh Welcome)

About this role

Job Responsibilities:
Process grant applications, disbursements, and claims accurately and in a timely manner
Check and verify completeness of documents and supporting information
Maintain proper records and ensure data accuracy in the system
Follow up on missing or incomplete information from applicants when required
Case Handling
Handle standard grant cases based on SOPs and guidelines
Escalate complex or unusual cases to supervisor for review and decision
Assist in resolving basic applicant queries related to submissions
Operational Support
Support daily operational workflow and meet assigned KPIs/service standards
Assist in identifying and reporting issues, errors, or processing delays
Ensure tasks are completed within turnaround time
Compliance & Documentation
Follow grant policies, SOPs, and internal control procedures
Ensure proper documentation and filing of cases for audit purposes
Maintain data integrity in all processing activities
Systems Usage
Use grants management systems and tools for processing work
Update records accurately in system platforms
Support basic testing or feedback when system updates are introduced
Requirements
Detail-oriented with good accuracy in data entry and document checking
Basic Microsoft Office skills (Excel, Word, Outlook)
Able to work in a fast-paced, structured environment
Team player with willingness to learn

Employment Details
Work Days: Monday to Friday
Work Hours: 8.30am – 6.00pm (Monday - Thursday), 8.30am – 5.30pm (Friday)
Contract Duration: 1–year contract (Renewable)
Work Location: Kaki Bukit/ Ubi
Salary Range: up to $3000

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”