UK Head of Clinical Product— Hybrid, £85k-£150k/yr inc equity

About this role

ABOUT AIOS

Our overarching mission is to build the AI operating system for consumer healthcare - delivering end-to-end care with near-zero marginal human time.

We believe the future of healthcare is automated, intelligent, radically lower cost, and built around the consumer. We believe biology is entering a golden age. We believe profitable, focused companies beat bloated ones.

We're determined to get the humans out of healthcare - replacing slow, expensive, legacy workflows with software-driven care delivered at scale.

We’ve started by building this infrastructure to power our own brands - including Bolt Pharmacy and Fella Health, among others. Today, that infrastructure is helping patients access life-changing treatment for excess bodyweight. Over time, we’ll extend it across many of the categories that will define the next era of healthcare.

Our infrastructure will have served 100 million patients worldwide by 2035. We’ll then use that infrastructure to deliver next-generation healthcare products at massive scale.

In doing so, we aim to build the world’s first trillion-dollar healthcare company.

HOW FAR ALONG ARE WE?

We’ve grown 40x over the past 12 months, now serving 100,000+ patients and surpassing $200M in annual revenue, all while staying cashflow positive.

We’re a young startup and we’re just getting started. This is still Day 1 and all our work is ahead of us.

We're backed by top healthcare & consumer investors:

- Y Combinator

- Global Founders Capital — backed Facebook, Slack, LinkedIn, Revolut, Rocket Internet

- AngelList Early Stage Fund (backed by Naval Ravikant)

- BrandProject (venture-builder behind 2 unicorns)

- The founders of Indeed, Curative (unicorn), Alan (unicorn), Kaia Health (>$300mil valuation), Vouch Insurance (>$500mil valuation), Not Boring (Packy McCormick)

You can read more about working with us here: Working at AIOS https://www.notion.so/fella/Working-at-AIOS-5b5c0a584af44de78ac7fb9b2cf8d993?source=copy_link

BEING THE UK HEAD OF CLINICAL PRODUCT AT AIOS MEDICAL

We're the 4th largest GLP-1 provider in the UK. By the end of this year, we'll be number one. We've got direct relationships with the major GLP-1 manufacturers, a profitable business that's compounding fast, a Silicon Valley calibre engineering team.

As UK Head of Clinical Product at Aios, powering Bolt Pharmacy, your fundamental role is to build and scale the clinical operating system that enables GLP-1 patients to move through care safely, quickly, and consistently.

You have a clinical background prescribing GLP-1s previously, but this is not a passive advisory or Superintendent Pharmacist role. You will own productisation, operational design, and team performance. We’re intense, so you’ll be intense.

You’ll lead the senior team and own the day-to-day clinical engine across >50 prescribing pharmacists and the medic team.

You’ll unify Clinical, Product, and Operations to make sure prescribing frameworks are translated into clear decision trees, escalation pathways, and productised workflows that can scale to serve ≥1,000,000 patients per month.

Excellent performance in this role means clinical capacity stays ahead of growth, protocols are clear and productised, and prescriber standards remain painfully high.

If you nail this role, you’ll define how modern, protocol-driven care is delivered at massive scale, and be considered for our future CPO role.

This is a senior, full-time hybrid role (willing to commute to the Blackburn area of England occasionally, minimal time on-site required). You’ll be reporting directly to Saim Dalvi https://www.linkedin.com/in/saim-d-58a04627/, our UK Lead.

You’ll also work closely with:

- Phuong Ngyuen https://www.linkedin.com/in/phuong-nguyen-56255733/ (Superintendent Pharmacist)

- Jordan Pellikan https://www.linkedin.com/in/jordan-pellikan-847023201/ (Head of CX & Ops)

- Ben Dowdle https://www.linkedin.com/in/bendowdle/ (Head of Product)

- Lindsey Depledge https://www.linkedin.com/in/lindseydepledge/ (Patient Product Manager)

KEY RESPONSIBILITIES

- Build and productise GLP-1 protocols

- Create and maintain scalable GLP-1 protocols to provide a better patient experience

- Reduce friction so eligible patients move through quiz, onboarding, and reordering flows compliantly and quickly

- Raise team standards

- Protect patient safety while enabling commercial scale

- Own clinical protocol adherence across the team.

- Support governance audits, training, and protocol rollouts

- Nail clinical staffing

- Ensure the right pharmacist and medic coverage is in place as volume grows

- Guide rota and capacity plans for weekdays, weekends, holidays, and spikes

- Drive clinical throughput and KPIs

- Own Return %, SLAs, escalation rates, clinician output metrics and quality analysis

- Measure output and address underperformance quickly

- Unify prescribing pathways

- Create one clear operating model across prescribing pharmacists and the medic team

- Help define which cases sit with pharmacists, medics, or escalation (senior team)

NEED TO HAVE

- GPhC pharmacist (or GP) + independent prescriber: You’re a registered UK pharmacist (or GP) with an Independent Prescriber qualification. You understand what safe, defensible GLP-1 prescribing looks like in a regulated telehealth environment.

- Protocol builder: You’ve written, improved, and operationalised (preferably GLP-1) protocols before. You can turn clinical logic into clear rules, decision trees, escalation pathways, and workflows clinicians love to use.

- Product-manager: You can translate messy clinical nuance into clear product requirements. You detest both ambiguity and friction, and your prescriber team feels the same way.

- Commercial<>clinical mindset: You care a lot about safety and standards, and you also understand that protocols, staffing, and clinical friction directly affect…