UC Support Specialist, Tier 1

About this role

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

UC Support Specialist, T1 position with New Era Technology offers you the following:

• Full Benefits

• Medical

• Dental

• Vision

• 401K match

• 7 company holidays + generous PTO

*** At this time, we are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

The UC Support Specialist, T1 is responsible for the delivery of high-quality IT technical professional services to our clientele, with focus on various hosted environments, as well as Avaya IP Office. These services may include consulting, on-site (if employee resides within 2 hours of a client location) or remote…