Telesales & Customer Service Operator

About this role

Telesales & Customer Service Operator - Temporary Full Time
Applications are invited for the position of Telesales Operator with BWG Foods at our Value Centre, Little Island, Co. Cork on a temporary full-time basis. Remote hybrid work currently available.
The successful candidate will be required to accurately input sales orders and actively promote sales through positive customer relations and product knowledge.
Major activities and responsibilities:
First point of contact to our customers

Input orders to the computer system accurately

Promote sales to customers

Provide customers with up-to-date information on the available products

Provide excellence in Customer Service

The successful candidate will have the following key attributes:
Ability to work accurately with rigorous attention to detail

Excellent interpersonal skills

Strong numerical ability

Friendly disposition & excellent telephone manner

Self-motivated with the ability to work to deadlines

Excellent I.T. skills (including Microsoft Office and keyboard skills)

Relevant experience in Retail, Foodservice or similar businesses will be an advantage

Sales and/or customer service experience will be preferred

Candidates will be flexible and cooperative with the ability to work both as part of a team and on their own initiative