Technical Specialist, Claude Code

About this role

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

Anthropic is hiring Technical Architects: hands-on builders and live technical communicators who help our customers go from "we bought Claude" to "our people use it every day." You'll be the technical partner our CSMs pull into the room whenever the work gets technical — and at our customers, that's most of the time.

One week you're running a Claude Code hackathon for 1000 engineers at a global bank. The next you're on a call with their CISO walking through data handling, SSO, and governance controls. The week after, you're pair-building a plugin with a customer's platform team and debugging a SCIM sync live while thirty people watch. You are the helper people look for.

We're looking for technologists who could have been researchers or staff engineers, but who get the most energy from helping other people get unstuck and teaching them something real along the way.

What you'll do

• Be the technical lead in customer-facing moments across the post-sale journey: onboarding workshops, developer hackathons, live troubleshooting, executive security reviews, adoption working sessions.

• Build and ship working software — Claude Code plugins, agents, sub-agents, MCP integrations, Cowork skills — both as customer deliverables and as reusable field assets.

• Own enterprise deployment and identity conversations: SSO (SAML/OIDC), SCIM provisioning, role and seat management, sandbox and permission design. Sit credibly across from CISOs and security architects.

• Advise and unblock customers running production workloads on the Anthropic API and on Bedrock / Vertex, in close partnership with Applied AI.

• Teach — design and deliver enablement that turns provisioned seats into daily active developers, for audiences ranging from senior staff engineers to business users new to AI.

• Partner tightly with CSMs as their technical counterpart, and with Applied AI, Product Support, Engineering, and Sales as the connective technical tissue of the account.

What we're looking for

• You build. You've shipped real software, you've used Claude Code or comparable AI coding tools yourself, and you can stand behind your engineering choices.

• You hold the room. You're at ease being the technical voice in front of senior developers, IT and security leaders, and non-technical stakeholders — often in the same hour — and you stay calm and useful when something breaks live.

• You like the messy middle. You'd rather be pulled into an ambiguous customer situation and figure it out than own a clean, narrow lane.

• You're service-oriented. Helping a colleague or a customer get unstuck is the part of the day you look forward to.

What you'll learn

• How Claude is served. We'll teach you the service delivery side of Anthropic — how inference runs behind the API and Claude Code, and what drives capacity, latency, and reliability — so you can walk a customer's engineering and security teams through it at whatever depth the conversation and our agreements allow. You don't need this knowledge coming in; you do need the curiosity to go get it.

Nice to have

• Hands-on depth with enterprise identity (SAML, OIDC, SCIM) and security review processes.

• Experience running on or supporting Bedrock / Vertex / multi-cloud LLM deployments.

• A track record of public technical communication — talks, workshops, courses, writing.

• Time spent in a post-sales, support, implementation, or technical account role.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:
£180,000—£225,000 GBP

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate…