Technical Solution Architect

About this role

Position Title: Technical Solution Architect
Location: Virtual, United States
Employment Type: Full-Time
Onsite, Remote/Flexible, or Hybrid: Remote
Department: Professional Services – Technology Services
Hiring Manager: Director, Technical Services
Travel: Minimal (Up to 5%)
Benefits: Medical, dental, vision, HSA, FSA, 401(K), life insurance, parental leave, and mental health resources all beginning on first day of employment. See Benefits section below for more details.
COMPANY SUMMARY:
Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, National Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale.
Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs.
Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy.
Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Forrester and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities.
POSITION SUMMARY:
As a Technical Solution Architect, you will work with our sales team, leadership team, technical team, and other internal stakeholders to understand the business challenges faced by our customers when needing to integrate with Aprimo, establish and define KPIs, and drive value using the Aprimo platform. You will help to advance integration maturity by providing guidance to customers and partners around common patterns, use cases, governance, and other best practices. You will work with the technology leadership and architecture teams to define how Aprimo’s platform will integrate across all the enterprise’s lines of business and products. You will own the estimating phase and support the creation of SOW and contracts. You will lead technical projects and guide a team of skilled technical and functional team members through all phases of project implementation.
WHAT YOU WILL BE RESPONSIBLE FOR:

• Designing transformational technical solutions using integration methodologies and working directly with customers to meet their business requirements in accordance with industry best practices

• Partnering closely with Sales, Delivery Managers, Functional Solution Architects and directly with clients to architect technology solutions to meet client needs

• Assisting clients in consistently meeting/exceeding goals and metrics through established industry measurement criteria and best practices, and serving as a trusted advisor to the client and their partners

• Leading and mentoring the development team on the project

• Enforcing sound development practices and ensuring the quality delivery of enterprise solutions

• Identifying and leading internal strategic initiatives to grow the consulting practice, as well as serving as an active contributor to the overall knowledge base and expertise of the community.

• Working collaboratively and utilizing very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking

• Additional duties and ad-hoc projects as assigned

CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE:

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The Essentials

• A minimum of a bachelor’s degree, preferably in Computer Science

• Advanced experience (5 to 10 years) with solutions design and delivery - you’ll have a proven track record of successful delivery on customer projects, preferably B2B enterprise implementations

• Experience overseeing team members

• Ability to understand complex enterprise requirements and craft tailored solutions using an Integration API based approach

• Proven project management skills

• Strong critical thinking skills, including ability to identify suboptimal processes

• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies

• Cutting edge innovator who continually studies new technologies and functionality and is involved in projects that push the capabilities of existing technologies.

• Travel to client site approximately 5% but may be higher or lower based on the client engagement.

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Additional Successful Qualities

• Ability to be a Key innovator and problem solver, driving conversations with Enterprise Architects, CTOs/CIOs, and Business Stakeholders armed with best practices for Integration design, KPI measurement, Development Process, and Application Governance

• A broad perspective on API and integration patterns, use cases, technologies, and trends

• Excellent written, presentation and overall communication skills

• Ability to carry a conversation with stakeholders, prospects, Senior members within an organization

• Ability to demonstrate the value of Aprimo’s technology and offerings and align those to an enterprise’s needs

• Ability to liaise with Sales team to drive deals

• Past experiences leading enterprise-wide integration initiatives, giving you an understanding of the challenges accomplishing widespread organizational change and the hindsight to address them

• Ability to advise and mentor diverse teams using influence and adaptive communication strategies

• Ability to evaluate current Marketing tech stack to uncover technical needs and process gaps and, based on these…