Technical Services Manager

About this role

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

A Snapshot

As Technical Services Manager (TSM) reporting to our Senior Technical Service Manager (STSM), you will work closely with our Operations team, making an impact in a number of ways:

• Supporting the STSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs

• The primary point of contact for the site Facilities Provider, supervising FM Services, Smart Hands & Security vendors as well as any other third party vendors (including soft services) engaged directly by AirTrunk.

Please note, this role will be based in our data centre in West Melbourne.

Your Day to Day

Either a portion of the data centre site or a portfolio of customers will be allocated to each Technical Service Manager (TSM). The TSM then runs this sub-section of the site, reporting and raising issues/tasks to the STSM as required;