Technical Quality Control Specialist

About this role

Ensure quality control across internal processes
Verify correctness of:
- content configuration and setup
- access and key management
- integration parameters (endpoints, tokens, environments)
Validate data in admin panels, CRM systems, and internal tools
Perform smoke and sanity checks after changes
Analyze and categorize errors (types, root causes, frequency)
Collaborate with external partners on quality and integration-related topics
Participate in testing of new integrations and features
Develop and maintain checklists, SOPs, and quality standards
Proactively suggest and implement improvements to reduce errors

Requirements
Experience in QA / QC / technical support / operations roles
Understanding of REST APIs and integration principles
Ability to work with JSON, logs, and admin interfaces
Experience with Postman or similar tools
Strong Excel / Google Sheets skills
High attention to detail and structured thinking
Ability to read and understand technical documentation
English sufficient for documentation and written communication
Nice to Have
Experience working with third-party integrations
Familiarity with bug tracking tools (Jira, Linear, etc.)
Basic automation skills (Python, scripts, no-code tools)
Understanding of release processes

Benefits
25 vacation days and 5 family days yearly
Flexible start to the workday
Support from a professional corporate coach and psychologist
Regular internal and external activities, workshops, trips, and corporate events
Access to our internal knowledge base, meetups, and team-building activities
Ongoing training in new technologies and continuous professional development support