Technical Project Manager (Term-Limited)

About this role

ABOUT THE JOB

The ACLU seeks applicants for the full-time position of Technical Project Manager in the Information Technology Department of the ACLU’s National office in New York, NY, San Francisco, CA, or Washington, DC. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a two-year term-limited position.

The Information Technology (IT) department provides technology-based services and support for a more than 600-person National staff at our New York, Washington D.C., San Francisco, the Dakotas, Puerto Rico and Durham offices, including staff based in remote locations, and Affiliate offices nationwide that participate in the Affiliate Technology Services program. ACLU IT support staff ensures that business critical services are available to all staff.

This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).

WHAT YOU'LL DO

Reporting to the Chief Information Officer, the Technical Project Manager leads organization-wide implementation of systems, business applications, and processes across the National and Affiliate offices. Grounded in industry best practices, methodologies, and frameworks (PMI, Agile/Scrum, ITIL), they will collaborate with peer project managers, analysts (product/functional and systems), engineers, and other IT-adjacent and nontechnical staff through the entire lifecycle of technology implementation and adoption: from RFP and evaluation through proof of concept (POC) / pilot, procurement, functional, operational, and security design, testing, training, technical and organizational change management, deployment, operational adoption, support maintenance, and continuous improvement. They are highly effective, mission-driven, and organized with outstanding communication and customer service skills.