Technical Project Manager (Australia)

About this role

1. Mission for the Role
The Technical Project Manager (AUS) supports customers throughout the fleet electrification lifecycle, combining EV charging infrastructure expertise with the delivery of our client’s Charge Management System (CMS).
The role provides technical leadership from early planning and concept development through infrastructure implementation, system onboarding and operational handover. During planning and design development, it acts as a trusted subject matter expert, advising on charging infrastructure and technology selection, electrical and communications requirements, site concept design, and depot and grid upgrade planning. It also supports tender evaluation and technical assessment, coordinates stakeholder and design-review workshops, reviews contractor designs and technical submissions, and identifies technical risks, gaps and constructability issues before they affect delivery.
Once charging infrastructure has been installed and commissioned, the role leads the transition into our client. This includes onboarding chargers and supporting site equipment, validating configurations and integrations, coordinating end-to-end testing and operational readiness, and guiding customers through training, process change and adoption of the new CMS.
Across this lifecycle, the Technical Project Manager is responsible for keeping projects commercially and operationally on track. They coordinate customers, contractors, OEMs and internal teams; oversee the commissioning and integration of our client equipment; and ensure that testing, documentation, compliance and handover requirements are completed to the required standard. The role also provides technical support when complex issues arise, contributes delivery expertise to bids and product discussions, develops capable local implementation partners, and uses lessons from each project to strengthen future delivery, customer onboarding and support.

2. Competencies (Who Will Thrive in This Role)

• End-to-End Project Ownership – Able to lead projects from early planning and concept development through infrastructure implementation, our client onboarding, customer training and operational handover.

• Multidisciplinary Technical Problem Solving – Demonstrated ability to troubleshoot across electrical systems, communications and networking, software, control systems and related site equipment.

• Infrastructure Design, Assurance and Technical Judgement – Able to review electrical distribution, reticulation, communications and control-system requirements; assess tenders, contractor designs and technical submissions; identify technical risks, gaps and constructability issues; and provide practical, safe and fit-for-purpose advice throughout design development.

• Structured Project and Commercial Management – Able to define milestones, manage budgets and contract scope, coordinate resources, maintain delivery momentum, support invoicing and track risks, progress and dependencies.

• Trusted Customer Adviser – Builds rapport with customers, communicates clearly with technical and operational stakeholders, manages expectations and provides credible advice throughout the electrification lifecycle.

• Multi-Vendor Coordination – Coordinates customers, charger and vehicle OEMs, electrical infrastructure providers, installers, maintenance providers and internal teams to achieve successful end-to-end integration.

• Adaptability and Continuous Improvement – Responds constructively to changing project scope, customer requirements and emerging technologies, captures lessons learned and improves delivery and support processes.

3. Experience Required

• Experience in Engineering, Procurement and Construction projects in the electric vehicle charging or energy sector, including design development, tender evaluation, contractor design review, technical documentation and commissioning.

• University degree in engineering, such as electrical, electronic, control systems, telecommunications or a similar discipline.

• Demonstrated experience troubleshooting across electrical, communications and networking, software and control-system disciplines.

• Experience using control systems or energy management systems for monitoring and troubleshooting.

• Experience building client rapport, acting as a trusted source of solutions and providing strong customer service.

• Experience managing project delivery, including milestones, budgets, contract scope, resources, risks, reporting and operational handover.

4. Cultural Fit and Values Alignment

• Collaborative across customers, contractors, OEMs and internal teams.

• Takes ownership of delivery outcomes and follows issues through to resolution.

• Works independently and can be relied upon to exercise sound judgement, communicate proactively, maintain visibility and follow through on commitments in a remote working environment.

• Flexible and adaptable when project scope, customer requirements or technology changes.

• Committed to making fleet electrification practical and easier for customers.

• Comfortable working in an evolving technical domain with a high degree of ambiguity.

• Ready to thrive in fast-paced, high-performance environments and demonstrate resilience by effectively managing stress while maintaining focus and delivering results.

5. Reporting Structure and Resources

• Direct reports: None

• Works closely with: Software, Product, Customer Success, customers, installers, maintenance providers, third-party vendors and OEMs.

• Tools: ClickUp, HubSpot, Product Feedback tools such as Linear and Freshdesk.

6. Responsibilities and Tasks

• Provide ongoing subject matter expert input throughout the planning and design development of fleet electrification projects, including review of electrical distribution, communications, networking and control-system requirements.

• Develop site concept designs for EV charging infrastructure, including charger placement, electrical architecture,…