Technical Program Manager, Salesforce

About this role

<p><span style="font-size: 10pt;">Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.</span></p> <p><span style="font-size: 10pt;">One of Doximity's <a href="https://work.doximity.com/">core values</a> is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!</span></p> <p><span style="font-size: 10pt;">We are seeking a <strong>Technical Program Manager with deep Salesforce expertise</strong> to serve as the <strong>connective tissue across our commercial and product ecosystem</strong>. This individual will operate at the intersection of <strong>Sales, Customer Success, Finance, Product, and Marketing</strong>, ensuring that systems, processes, and teams remain tightly aligned.</span></p> <p><span style="font-size: 10pt;">This is not a traditional PM role. You will be a <strong>player-coach</strong>—someone who can both <strong>drive execution and step into the details</strong>, including <strong>Salesforce solutioning and light development work</strong> when needed.</span></p> <p><span style="font-size: 10pt;">Your mission is to:</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Eliminate friction across teams</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Drive clarity, accountability, and delivery</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Ensure Salesforce and adjacent systems scale with the business</strong></span></li> </ul> <p><span style="font-size: 10pt;">You will own team rhythm, cross-functional coordination, and technical delivery—helping multiple stakeholders move quickly while maintaining structure and quality.</span></p> <h3><span style="font-size: 10pt;"><strong>Key Responsibilities</strong></span></h3> <p><span style="text-decoration: underline;"><span style="font-size: 10pt;">Cross-Functional Leadership & Execution</span></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Act as the <strong>primary orchestrator across Sales, Customer Success, Finance, Product, and Marketing</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Identify cross-team dependencies and proactively <strong>remove blockers to execution</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Translate business needs into <strong>technical requirements and Salesforce solutions</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Serve as a <strong>trusted partner to GTM teams</strong>, ensuring systems support evolving workflows</span></li> </ul> <p><span style="text-decoration: underline;"><span style="font-size: 10pt;">Salesforce Ownership & Technical Delivery</span></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead end-to-end delivery of <strong>Salesforce initiatives</strong>, including:</span></li> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Sales Cloud, Service Cloud, and related integrations</span></li> </ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Contribute hands-on to:</span></li> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Solution design and architecture</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Configuration (flows, validation rules, objects)</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Light <strong>Apex / SOQL / integrations</strong> where needed</span></li> </ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Partner with engineering to ensure scalable, maintainable implementations</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Drive <strong>release management, QA, and deployment processes</strong></span></li> </ul> <p><span style="text-decoration: underline;"><span style="font-size: 10pt;">Program Management & Team Rhythm</span></span></p> <ul> <li style="font-size:…