Technical Product Manager

About this role

🚀 About Us

At eLEND, we’re transforming the lending industry through technology, automation, artificial intelligence, and modern digital platforms. We combine deep financial services expertise with cutting-edge innovation to build scalable solutions that improve operational efficiency, customer experience, and business performance.

As part of our modernization journey, we are seeking a Technical Product Manager – Enterprise & Cross-Functional Initiatives to drive strategic programs that span Product, Technology, Operations, Data, and Innovation. This role is ideal for a leader who thrives at the intersection of business strategy, enterprise transformation, AI, and technology execution.

✨ Why This Role Matters

The Technical Product Manager serves as a strategic connector across the organization, helping align business priorities, technology investments, operational objectives, and innovation initiatives.

This role is responsible for driving enterprise-wide initiatives, improving organizational alignment, maintaining architectural and process transparency, and supporting modernization efforts through strong documentation, governance, and execution practices. You will work directly with executive leadership and cross-functional teams to help shape the future operating model of a modern AI-enabled FinTech organization.

🛠️ Key Responsibilities

Enterprise Strategy & Program Leadership

• Lead and coordinate enterprise-wide strategic initiatives across Product, Technology, Operations, Data, and Innovation teams.
• Partner with executive leadership to define priorities, objectives, success measures, and implementation strategies.
• Support organizational planning, governance, and execution of high-impact cross-functional programs.
• Develop program structures, timelines, dependencies, and accountability frameworks.
• Facilitate alignment across business and technology stakeholders.
• Drive visibility, transparency, and execution discipline across strategic initiatives.

Product Management & Business Analysis

• Gather, analyze, and document business and technical requirements.
• Translate strategic objectives into actionable plans, user stories, workflows, and requirements.
• Support product discovery, roadmap planning, prioritization, and solution design activities.
• Create Product Requirement Documents (PRDs), business cases, and executive summaries.
• Ensure alignment between business goals, operational requirements, and technology solutions.
• Identify opportunities for process improvement, automation, and operational efficiency.

Technical Documentation & Enterprise Architecture

• Establish and maintain enterprise documentation standards and governance practices.
• Create and maintain:

• Product Requirement Documents (PRDs)

• Functional Specifications

• Technical Design Documents

• Process Flows

• Business Workflows

• API Documentation

• Integration Specifications

• Architecture Decision Records (ADRs)

• Operational Runbooks

• Release Documentation

• User Acceptance Testing Documentation

• Develop and maintain:

• Enterprise Architecture Diagrams

• System Interaction Diagrams

• Integration Maps

• Data Flow Diagrams

• Entity Relationship Diagrams (ERDs)

• Business Capability Maps

• Operating Model Visualizations

• User Journey Maps

• Process Models

• Champion Documentation-as-Code practices utilizing Markdown, Mermaid, Git repositories, and modern knowledge management platforms.
• Ensure documentation remains aligned with evolving systems, integrations, AI solutions, and enterprise platforms.

Delivery Management & Execution

• Coordinate delivery efforts across Engineering, Data, Architecture, Security, Operations, and Business teams.
• Facilitate planning sessions, roadmap reviews, backlog refinement, release coordination, and execution tracking.
• Manage risks, dependencies, assumptions, and organizational blockers.
• Monitor project milestones, commitments, and delivery outcomes.
• Drive accountability, transparency, and execution excellence across multiple initiatives.
• Support Agile delivery methodologies and program governance frameworks.
• Ensure successful execution of enterprise transformation initiatives.

AI, Modernization & Innovation

• Support enterprise initiatives involving Artificial Intelligence, Machine Learning, Intelligent Automation, and Digital Transformation.
• Identify opportunities to improve operational efficiency through AI-enabled capabilities.
• Evaluate, document, and prioritize AI use cases and business opportunities.
• Support implementation of AI governance and responsible AI practices.
• Partner with Product, Data, Engineering, and Architecture leaders on AI-driven modernization initiatives.
• Assist in evaluating emerging technologies, innovation programs, and strategic partnerships.
• Contribute to enterprise transformation efforts that improve efficiency, customer experience, and business outcomes.

Vendor & Platform Management

• Support evaluation, selection, and onboarding of strategic technology vendors.
• Coordinate enterprise integrations and platform implementations.
• Assist with RFPs, vendor assessments, proof-of-concepts, and solution evaluations.
• Ensure vendor-delivered solutions align with enterprise architecture, security requirements, and business objectives.
• Partner with stakeholders to evaluate platform capabilities and future-state technology strategies.

🎯 What You Bring

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field.
• 8+ years of experience in Technical Product Management, Enterprise Program Management, Business Analysis, Technology Consulting, or related disciplines.
• Proven experience leading enterprise-wide and cross-functional strategic initiatives.
• Experience partnering with Engineering, Architecture, Data, Infrastructure, Security, and Operations teams.
• Strong understanding of Agile delivery, program governance, organizational…