Technical Product Manager

About this role

Have you ever lived or worked in a rental community? Did you observe the variety of hardware and software solutions needed to operate the building, and perhaps dream-up improvements when the technology didn't work correctly? If the prospect of working on complex systems that improve the efficiency and profitability of billion-dollar real estate portfolios excites you, and if you have a passion for improving the lives of millions of residents using your technology every day, PointCentral wants to talk!

We are seeking a Technical Product Manager to join our Enabling Technologies engineering team, working on the physical access systems that are essential for safe and efficient property operations. Vehicle gates, amenity spaces, unit doors — anywhere people move within a community — access control is what ensures the right people can get to the right places at the right times. This role sits at the intersection of software engineering and product: you'll ship production code alongside your fellow engineers while also driving the technical research, market discovery, and specification work that turns our product vision into a buildable roadmap.

This is a role for an experienced, product-curious software engineer who wants more ownership over what gets built, not just how. You'll partner closely PointCentral’s Product Leadership to translate high-level product vision into concrete technical opportunities — particularly around integrating new third-party access control devices and protocols. You'll continue to write and ship production code as part of our core engineering team, while building the muscle to eventually take on a full product role.

RESPONSIBILITIES:

• Design, build, and ship production code as an active contributor to the Enabling Technologies engineering team, partnering with fellow engineers to increase the team's overall shipping velocity

• Build and ship prototypes and proofs-of-concept to quickly validate new integration approaches and de-risk product decisions before committing engineering resources

• Demonstrate proficiency in leveraging AI tools to accelerate both engineering delivery and product research

JOB REQUIREMENTS:

Engineering

• Design, build, and ship production code as an active contributor to the Enabling Technologies engineering team, partnering with fellow engineers to increase the team's overall shipping velocity

• Build and ship prototypes and proofs-of-concept to quickly validate new integration approaches and de-risk product decisions before committing engineering resources

• Demonstrate proficiency in leveraging AI tools to accelerate both engineering delivery and product research

Technical Product Research & Specification

• Partner with Product Leadership to turn high-level product vision into actionable technical opportunities, with a near-term focus on expanding the range of third-party access control devices we support

• Conduct technical market research into access control hardware, protocols, and emerging standards (e.g., Wi-Fi, Z-Wave, BLE, Aliro), evaluating new device types and vendors for integration feasibility

• Own early-stage technical discovery for new integrations — investigating protocol behavior, hardware constraints, and architectural tradeoffs — and translate findings into clear specs and requirements engineering can build against

• Contribute to specs, technical documentation, and internal enablement materials that help the broader team understand new integrations

Cross-Functional Support

• Support beta testing of new integrations and features

• Provide light technical support to revenue and customer-facing teams as needed — occasional participation in customer interviews, technical qualification calls, or onsite visits — with the expectation that most direct customer and go-to-market engagement is owned by the Head of Product

• Develop working knowledge of the rental real estate market and PointCentral's access control strategy to inform sound technical tradeoffs

JOB REQUIREMENTS:

• 4-6 years of professional software engineering experience, with a track record of shipping production code

• Working knowledge of SQL for database operations and Object-Oriented Programming to read and navigate codebase

• Experience evaluating, designing or integrating with RESTful APIs, webhooks and event-driven architectures preferred

• Genuine comfort working with hardware, devices, and physical appliances, and interest in learning access control protocols and standards

• Demonstrated curiosity about the "why" behind what you build — prior experience or strong interest in product thinking, technical research, or spec writing is a plus, though formal product management experience is not required

• Strong written and verbal communication skills; ability to translate ambiguous, high-level product direction into clear technical specifications

• Comfortable with ambiguity

• Willingness to occasionally support customer-facing activities (calls, onsite visits) as needed — this is not a primarily customer-facing role, but some exposure should be expected

• Real estate, PropTech, or IoT experience is a plus but not required

• B.S. in Computer Science, Computer Engineering, or a related field required

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR POINTCENTRAL?

• Collaborate with outstanding people: We hire only the best. Our standards are high, and our employees enjoy working alongside other high achievers.

• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the PointCentral team!

• Gain well rounded experience: PointCentral offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple…