Technical Product Manager

About this role

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Technical Product Manager to join our growing Product Team. This individual will report into our Product Management Team Lead and drives the discovery, development, and delivery of Platform & Modernization/Enablement. The Technical Product Manager will partner with their team to prioritize modernization alongside business outcomes and work closely with business teams, technology partners, and third-party vendors. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $116,000 - $146,399 USD per year

Responsibilities:

• Conduct user, customer, and market research to inform product strategy, translating insights into prioritized roadmaps and technical initiatives

• Evaluate and prioritize opportunities based on customer value, business impact, technical complexity, architecture considerations, and engineering capacity

• Lead the discovery, planning, and delivery of complex technical initiatives, including enterprise system integrations, API-driven solutions, cloud-native applications, and customer facing capabilities

• Own and continuously refine the product backlog by developing clear user stories, acceptance criteria, technical requirements, and supporting documentation within JIRA and Confluence

• Partner closely with Engineering and Architecture teams to define technical solutions, evaluate tradeoffs, and ensure alignment between product strategy and scalable system design

• Facilitate Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives, to maximize team effectiveness and predictable delivery

• Drive cross-functional execution by proactively managing timelines, dependencies, risks, and stakeholder communication across multiple teams and initiatives

• Collaborate with developers, QA, DevOps, UX, and business stakeholders throughout the product lifecycle to ensure successful delivery of high-quality…