Technical Director AI

About this role

Technical Director - AI Engineering

Location: UK wide

Type: Hybrid - office/client/home

A few words about us:

Valtech is a global digital agency focused on enabling business transformation. We enable clients to anticipate tomorrow’s trends and connect more directly with their consumers across digital and physical touchpoints.

We deliver innovation with a purpose. With expertise across experience design, technology and marketing, our passion is in addressing transformational business challenges for our clients. Challenges where we re-imagine the customer journey and build new connected experiences. Challenges where we make data work in this new era and help our clients transform the way they operate and optimise business-critical digital platforms for multichannel commerce and marketing.

Operating across five continents with over 6,000 innovators in twenty-two countries, we help organisations reimagine the way they connect with their customers, leverage data, and transform their business operations.

We are proud of:

• The work we do and innovation we drive

• Our Values of share, care and dare

• A workplace culture that fosters creativity, diversity and autonomy

• Our borderless, global framework, which enables seamless collaboration

The Role:

You will be a key decision maker in Valtech’s UK AI transformation, and a member of the UK Technology, Data and AI Leadership Team that leads on all things AI.

You will be accountable for AI policy across product and operations within our Product Development Lifecycle (PDLC), defining how AI is responsibly adopted and turning that policy into everyday practice for our teams and clients. You will also be Valtech’s key UK relationship lead for our Anthropic partnership.

Alongside this, you will lead large-scale, global transformation for our most strategic clients and a community of talented people passionate about building best-in-class digital solutions. Embedded within our largest clients, you will work with C-level stakeholders whilst staying close to the teams who make it happen.

Our perfect candidate really cares about helping teams make things better for users, and is as credible as a coach and mentor as they are as a technologist. Curiosity, critical thought, and an ability to get under the skin of our clients’ businesses will make this role seriously satisfying.

Strategic Client Leadership

• Build relationships with senior technology stakeholders within our clients’ businesses.

• Serve as the transformation lead for major enterprise clients, shaping and delivering vision, technology strategy, implementation, and operating model changes.

• Grow accounts by identifying upsell and cross-sell opportunities that are rooted in client business requirements and have robust ROI.

• Align enterprise functions and digital workstreams so initiatives ladder up into a cohesive strategy.

• Be accountable for the successful delivery of the work.

• Represent Valtech with authority and confidence, guiding clients through their initiatives as their trusted advisor.

• Be the technical escalation point for assigned clients, identifying and resolving issues as soon as they arise.

• AI product delivery operations strategy: recommend AI tooling and usage patterns that deliver measurable return on investment for our clients.

• AI product strategy: recommend the use of AI within clients’ products where appropriate, to deliver value for their customers and end users.

• Design human/AI collaboration models with clients and teams, defining where people stay in the loop (reviewing and approving AI outputs) and over the loop (setting guardrails and supervising autonomous AI workflows).

• Operating model reviews and design for AI adoption: centralised reuse of AI pipelines and accelerators (skills, plug-ins, and hooks) across client engagements, and collaboration with delivery, strategy, and design teams to establish centralised requirements and shared context for AI workflows.

Technical Leadership

• Provide first-class technical leadership in the client environment, enabling and coaching teams to navigate complexity and deliver transformational programmes of work.

• Enable AI adoption to drive efficiency and innovation for clients, acting as an agent of change and empowering delivery teams to use AI effectively day to day.

• Advise senior client stakeholders on technology adoption to achieve outcomes.

• Identify, mentor, and develop future technical leaders within the assigned client delivery teams.

• Support and influence across delivery layers, from digital platforms and product teams to governance and business capabilities.

• Strengthen technical presence and involvement in the global Valtech community on transformation and modern software delivery.

• Make transformation a reality by balancing strategic direction with continuous, on-the-ground progress.

• Bring industry knowledge into engagements, challenge internal assumptions and equip teams to solve big problems effectively.

• Drive training and evangelism around AI products and product selection, and build a culture of sharing: surfacing what works and what doesn’t, forming clans and communities of practice, and operationalising the rollout of new AI tooling across teams.

• Exposure of internal systems and tooling to AI pipelines via MCP, CLIs, and equivalent integration patterns, with appropriate context-management strategies.

• Own Valtech’s centralised library of AI accelerators (skills, plug-ins, hooks, and workflow templates), setting standards for how they are built, versioned, and governed, and driving their reuse across teams and client engagements.

• Generate thought leadership on technology trends and align it with the business needs of Valtech and our clients.

• Align technical work with Valtech and client technology, security, and certification standards, and uphold technical standards and processes to deliver best-in-class solutions.

• Ensure governance and…