Technical / Customer Support (Italian)

About this role

This is a remote position.

Job Title: Customer/Technical Support (Italian Speaker)
Location: Remote
Budget: 900-1000 EUR
Overview:Join our dynamic team in the international currency trading sector! We are seeking motivated individuals for customer support positions. If you have a passion for financial markets and excellent communication skills, we want to hear from you! Responsibilities:

• Provide exceptional customer service via various communication channels (email, chat, phone).

• Assist customers with technical issues and inquiries related to our services.

• Troubleshoot and resolve customer problems efficiently and effectively.

• Maintain a high level of product knowledge to support customer needs.

• Document customer interactions and feedback in our CRM system.

Requirements:

• Excellent knowledge of the Italian language (both written and spoken).

• Experience in customer or technical support is a plus.

• Strong problem-solving skills and the ability to work under pressure.

• Basic understanding of software and hardware systems relevant to the position.

• Ability to multitask and manage priorities effectively.

• Experience with CRM systems is an advantage.

• Strong interpersonal skills and a customer-focused mindset

Originally posted on Himalayas