Technical Content Support Specialist

About this role

Join our team of content editors who work with information about hotels and rates: we configure, customize, and ensure that every guest sees clear and up-to-date offers on our platform.

Job Responsibilities

• Quickly identify and resolve technical issues that may arise during bookings;

• Monitor the quality and accuracy of rate displays for platform users;

• Work with the CRM system and internal admin panels to enter and update information;

• Achieve established KPIs (monthly bonus based on performance).
Requirements

• Ability to quickly switch between tasks and handle several assignments in parallel;

• Excellent spelling and punctuation, strong computer literacy;

• Confident PC user, experience with Google Docs;

• Attention to detail, perseverance, and a high level of self-organization;

• English language proficiency at Upper Intermediate level or higher.
Benefits
We offer you:

• Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.

• Ambitious and supportive team who love what they do, appreciate each other, and grow together.

• Internal programs for adaptation and training, development of soft skills, and leadership abilities.

• Partial compensation for participating in external training and conferences.

• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.

• Corporate prices on hotels and travel services.

• MyTime Day Off - an extra non-working day without loss of compensation.

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