Technical Architect - Salesforce

About this role

The Technical Architect partners with clients and internal teams to design and implement innovative, scalable technology solutions—primarily on the Salesforce platform—that drive business efficiency and long-term success. This role leads technical delivery across complex projects, ensuring quality, integration, and alignment to architectural best practices. About Bolt Data

A connected workplace focused on innovation Bolt Data is a connected group of technology enthusiasts that believe collaboration and genuine care for each other are at the core of everything we do. As a long-standing partner of some of the world’s most successful platforms, we offer endless opportunities to expand your technology expertise. We're deeply committed to our team members' career advancement and helping them achieve their professional goals. Description A Technical Architect is responsible for partnering with our clients and delivery teams to define, develop, and implement technology solutions that are both innovative and cost-effective, ensuring the highest levels of business efficiency through Architecture best practices including encapsulation and reuses. The Technical Architect generally operates as part of a project team; focusing on the technical design and build of the overall solution and ensuring seamless integration of any custom elements. The Technical Architect maintains a relevant and deep technology skill set, obtaining certifications as necessary and adhering to industry technology standards. A Technology Architect is responsible for the successful implementation of effective technology solutions, ensuring solution quality, business acceptance, and effective transition to support. A Technical Architect is responsible for maturing the Bolt Data technology practice; enabling Bolt Data to deliver work smarter. Role Responsibilities:

Establish effective working relationships with key client and project team stakeholders

Communicate and manage expectations regarding delivery updates, risks, issues, and opportunities with key stakeholders

Lead Requirements Gathering and Solution Design activities; influencing decisions regarding effectiveness, dependability, flexibility, scalability, supportability, and total cost of platforms and supporting technologies

Partner with Solution Architect to develop technical specifications for custom development and system integration requirements, including estimations for delivery time, cost, and resources

Develop detailed technical design documents that align to solution design specifications

Liaise between clients, project leads, and other delivery teams (including vendors) to communicate status, drive delivery performance, manage risks, and remove barriers

Lead technology design, configuration, and development activities, including database and environment migrations, across multiple projects; ensuring adherence to development standards, alignment to technical specifications, and delivery to agreed timelines

Document final solution and lead knowledge transition to client support team

Work with project team to develop and validate estimates to support any Change Orders

Contribute to estimating and SOW templates for future phases

Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed

Coach and mentor junior technical and functional team members

Professional Capabilities:

8+ years of hands-on technical experience with Salesforce.com implementations with a minimum of 5 enterprise level technology projects

8+ years of experience in software implementations with one or more Customer Relationship Management Solution (such as Oracle, SalesForce.com, SAP, Siebel, or other CRM software). Configuration experience is a must

4+ years working within the Salesforce ecosystem as a Technical Architect

Expert level understanding of the Salesforce product suite, including Sales, Service, Marketing, Health, Government and/or Experience Clouds

Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes

Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)

Familiarity with platform authentication patterns (SAML, SSO, OAuth)

Understanding of key design patterns and large data volume limitations and best practices

Understanding of data sharing and visibility considerations and how these play into platform architecture

Bachelor’s degree in computer science and demonstrated experience in computer operations, system analysis, programming, project implementations and technical management

Field service experience; including customer service management and call center support

Demonstrated understanding of one or more industry-standard architecture frameworks (e.g., TOGAF, Zachman, DODAF, FEAF, Gartner/Meta, etc.)

Experience with configuring and developing the SFDC toolkit (e.g., Lightning Web Components, Visual force, Apex, S-controls, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)

Experience with key software development and integration technologies (e.g., APIs, APEX, Force.com, .Net, Java and JavaScript, XML, Web Services, HTML, SSO, data loaders, messaging, etc.)

Experience with RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, data migration, etc.

Experience with system integrations, preferably involving Salesforce and MuleSoft

Ability to migrate configurations and code between environments using industry standard tools

Experience with software delivery lifecycle methodologies (e.g., Agile) and project management methodologies (e.g., PMBOK) with the ability to manage multiple projects to aggressive timelines

Understand SFS resource management, contractors,…