Technical Account Manager (TAM)

About this role

<div class="content-intro"><h2>Why Choose Bottomline?</h2> <p>Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!</p></div><p>TBD</p> <p><span data-ccp-props="{"335559739":120}"> </span></p> <p><span data-contrast="none">Position Title:  </span><span><span data-contrast="none">​</span><span data-contrast="none">Technical Account Manager </span><span data-contrast="none">​</span></span> <span data-ccp-props="{"335559739":120}"> </span></p> <p><span data-contrast="none">Department:  Global Support</span> <span data-ccp-props="{"335559739":120}"> </span></p> <p><span data-contrast="none">Reports To:  Manager – Technical Account Management</span><span data-ccp-props="{"335559739":120}"> </span></p> <p><span data-ccp-props="{"335559739":120}"> </span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of </span></span><strong><em><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">Working with and for each other</span></span></em></strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)"> </span></span><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">enables us to </span></span><strong><em><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">delight our customers</span></span></em></strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">. We empower our teams to </span></span><strong><em><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">think like owners</span></span></em></strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)"> </span></span><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">driving customer satisfaction, helping them grow their business and win in their markets.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":120}"> </span></p> <p><span data-contrast="none">As a Technical Account Manager, you will work with customers and internal stakeholders. You will have experience in building and managing customer relationships, project management and technical knowledge across software and hardware technologies. You will be responsible for managing a range of Bottomline’s customers across various products.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><strong><span data-contrast="none">How you’ll contribute:</span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Work as part of the Project and delivery phase, ensuring requirements are understood and met and the technical onboarding of the customer is successful</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":240}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1"…