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Technical Account Manager (China) – AI / API Platforms

Cygnify · China · 2026-04-21

FullTimelead
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About this role

Role: Technical Account Manager (China)

Location: China

We are partnering with a leading AI-driven technology company to hire a Technical Account Manager supporting strategic enterprise clients in China.

In this role, you will act as a trusted technical advisor to engineering, product, and R&D teams, helping them unlock value from advanced AI solutions and scale API integrations. You will play a key role in driving adoption, strengthening client relationships, and ensuring successful delivery across high-impact engagements.

Key Responsibilities:

- Serve as the primary technical point of contact for strategic enterprise accounts

- Build strong relationships with engineering, product, and platform teams

- Identify and drive API adoption, integration opportunities, and usage growth

- Lead business and performance reviews with senior stakeholders

- Provide product updates, insights, and technical guidance to clients

- Support onboarding, integration, and issue resolution with internal teams

- Monitor usage trends and proactively identify risks and optimization opportunities

Requirements:

- 5+ years of experience in Technical Account Management / Solutions Engineering / Customer Engineering

- Experience managing enterprise or strategic accounts

- Strong understanding of APIs (REST/gRPC), cloud platforms, and developer ecosystems

- Ability to communicate AI/ML concepts to both technical and business audiences

- Strong stakeholder management and communication skills

- Fluent in Mandarin and English

- Good to have:

- Experience with high-scale API platforms

- Exposure to AI/ML products or data platforms

- Background in Computer Science, Engineering, or related fields

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