Teamleader Dispatch

Over deze functie

**G****lobal leader in specialized logistics and transportation solutions.** The company supports time-critical shipments across healthcare, life sciences and other highly regulated industries, ensuring products reach their destination safely, securely and on time.

Jobomschrijving

* Led the daily operations of dispatch and driver teams, ensuring smooth workflows and optimal resource planning
* Managed and developed vendor partnerships, including sourcing, onboarding, performance reviews, and cost negotiations
* Ensured exceptional service levels and quick resolution of operational issues
* Oversaw compliance with ADR, Air Cargo Security, GDP, AEO, and other regulatory requirements
* Coordinated shift planning and maintained 24/7 operational coverage
* Drove continuous improvement initiatives and implemented operational changes where needed
* Managed KPI tracking, reporting, CAPA follow-up, and quality performance
* Supported recruitment, onboarding, training, and performance management of team members
* Developed contingency plans and acted as the first escalation point for urgent out-of-hours incidents
* Collaborated closely with leadership on customer satisfaction, operational performance, and strategic improvements

**Career impact:** A visible management position with autonomy and opportunities to shape operations.
**Dynamic environment:** Work in a fast-paced logistics setting where every day brings new challenges and opportunities to improve processes.
Competitive salary package with attractive extra-legal benefits
Annual bonus opportunity
Health and insurance benefits
A dynamic leadership role with significant autonomy and responsibility