Team Lead Clinical Services
Bluebirdkidshealth · West Palm Beach, Florida · 2026-06-22
About this role
Bluebird Kids Health
Position: Team Lead Clinical Services
Location: West Palm Beach (On-Site)
Reports To: Clinical Services Manager
Role Type: FT Non-Exempt
About Bluebird Kids Health
Bluebird Kids Health is a dynamic, [early-stage] organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.
Position Description
The CARES Center is our enterprise access and remote care hub, delivering Access to Resources, Education, and Support (CARES) to children and their families. Reporting to the Senior Manager, Clinical Services, this is primarily a frontline clinical role: 80% or more of the individual's time is spent performing nurse triage, delivering high-quality, evidence-based virtual care to pediatric patients and families. Up to 20% of the team lead’s time will be dedicated to team lead responsibilities that complement and enhance the work of the Clinical teams. In this capacity, the Team Lead serves as a peer leader and subject matter expert across the triage, care coordination, and care management teams - supporting team development and operational excellence without direct supervisory responsibilities.
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