Tagalog - International Telephonic Audio/Video Remote Interpreters

About this role

Position Overview:
As a Tagalog Remote Agent, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including customer service, medical, and other verticals via audio and video. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

• Provide effective audio and video remote interpreting

• Answer inbound calls in a timely manner

• Perform basic troubleshooting for technical issues

• Provide superior customer service

• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

• Complete assigned training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

• International opportunity

• Full fluency in both English and Tagalog

• Technology proficient (including but limited to: web based platforms, email, Microsoft Word, Microsoft Excel)

• Preferred - professional interpreting experience

• Preferred - industry specific certifications/trainings (CMI, CCHI, etc.)

• Preferred - proof of 40+ hour medical interpreting training (ex: Bridging The Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.
Originally posted on Himalayas