Surgical Scheduler

About this role

Location: NYC Joint & Spine Center- Englewood

Address: 34 S Dean Street, Suite 201, Englewood, NJ 07631

Website: https://nycjointspine.com/

NYC Joint & Spine Center is a leading outpatient surgical facility focused on orthopedic, spine, plastics, podiatry and total joint care. With two well-equipped operating rooms and a collaborative clinical environment, our team delivers efficient, patient-centered care for individuals seeking high-quality surgical treatment close to home. Location is in partnership with Compass Surgical Partners, an ASC Management organization.

Role Summary

The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.

Schedule

Full time, Monday- Friday (Hours vary)

What You’ll Do

- Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs

- Monitor schedules, identify conflicts, and communicate changes to appropriate departments

- Register patients accurately, verifying demographics, insurance, and required documentation

- Collect copayments and input patient information into scheduling and registration systems

- Greet patients and visitors; answer phones and respond to in-person and telephone inquiries

- Coordinate front desk and reception area activities to support efficient center operations

- Assemble and maintain patient medical records and ensure confidentiality

- Communicate professionally with patients, families, physicians, and staff (using translators as needed)

- Support quality improvement, safety, and risk management initiatives

- Maintain organization and cleanliness of the front desk and nourishment areas

- Perform clerical and administrative duties, including supply management and record maintenance

- Perform other duties as assigned

What You’ll Bring

- High school diploma or GED required; healthcare or surgical scheduling experience preferred

- Strong organizational, multitasking, and communication skills

- Ability to manage competing priorities in a fast-paced healthcare environment

- Proficiency with Microsoft Windows–based systems and scheduling/registration platforms

- Current BLS certification

Physical Requirements

- Ability to lift up to 50 pounds

- Prolonged standing, walking, sitting, and frequent use of hands and arms

- Ability to bend, stoop, kneel, crouch, or balance as needed