Surgery Scheduler - Willing to Train!

About this role

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Surgery Scheduler
Company: The Eye Institute of West Florida
Location: Largo, FL
Travel: Travel to our other offices in St. Petersburg, Clearwater and Tampa is required as needed. We do pay mileage reimbursement!

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance

• 401k + Employer Matching

• Paid Time Off (PTO) and Paid Holidays

• Paid Maternity Leave

• Employee Discounts

• Competitive Base Pay

Hours:

• Full Time

• Our offices are open Monday-Friday 8am-5pm.

• You may need to work a little earlier/later as needed.

Requirements:

• High School Diploma or GED Equivalent

• Favorable result on Background Check

• Basic computer skills

• Strong customer service skills

• Excitement to learn and grow

SUMMARY

The Surgery Scheduler schedules office-based and hospital procedures consistent with the patient’s diagnosis and procedure request.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedules office- and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.

• Schedules diagnostic and imaging tests to be completed at PMG.

• Schedules office- and hospital-based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.

• Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures, including scheduling with contracted anesthesia groups.

• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.

• Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR).

• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.

• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.

• Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.

• Confirms patients' insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.

• Ensures patients have proper medical clearance and pre-surgical testing as needed.

• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.

• Ensures completion of assessment for advance directive, including DNR when applicable.

• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.

• Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.

• Assists other members of the department as needed.

• Other duties as assigned.

QUALIFICATIONS

• This position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders.

• Excellent customer service skills with patients, employees, and the public is required.

• Must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.

• Individual must be…