Stylist (Short Hills)

About this role

Job Summary:

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service.

Your Day to Day Includes:

Customer Service:

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.

• You are a brand ambassador, eager to share your passion for gorjana with others.

• You curate memorable experiences for each guest, surprising and delighting them with our service standards.

• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.

• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.

• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.

• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.

• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team.

• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.

• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.

• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others

• You exhibit a team player mentality and enjoy working with team mates towards a common goal