Student Affairs Coordinator

Over deze functie

Reporting to the Director of Student Affairs, the Student Affairs Coordinator will act as the operational lead of the Student Affairs Office. The Coordinator supervises the Student Affairs team, serves as the primary point of contact for student-related matters and ensures the effective delivery and continuous improvement of student support services.

The main tasks and responsibilities of the Student Affairs Coordinator include:

* Lead, coach and support the Student Affairs Officer and Student Welfare Officer, ensuring high-quality service delivery and professional development; * Provide guidance to the Student Affairs Officer of the Tirana branch; * Serve as one of the primary points of contact for student-related matters and as the escalation point for complex, sensitive or high-impact situations, ensuring appropriate resolution and follow-up; * Support students facing personal, practical, conduct or well-being-related challenges and coordinate appropriate follow-up and referrals, in close collaboration with the Student Welfare Officer; * Build constructive relationships with student representatives and serve as a key liaison between students and the College administration; * Coordinate the implementation of the College's Code of Conduct and contribute to prevention, awareness-raising and support initiatives; * Manage student complaints and help resolving interpersonal conflicts in a professional, impartial and solution-oriented manner; * Prepare and monitor the Student Affairs budget in cooperation with the Director of Student Affairs; * Liaise with other College services and external stakeholders, including healthcare and well-being professionals, local authorities and partner organisations; * Lead the continuous improvement of services, policies and procedures within the Student Affairs Office to ensure a high-quality student experience.

* A pleasant and stimulating international working environment; * A one-year employment contract under Belgian law, with the prospect of renewal; * A competitive remuneration; * A comprehensive benefits package including legal holiday pay, end-of-year bonus, meal vouchers, transportation allowance, hospitalisation insurance, and group insurance; * Legal holidays plus two additional public holidays (9th of May and 11th of July) and eight closing days during the winter break; * A telework policy of up to two days per week, together with a telework allowance; * A unique opportunity to contribute to a renowned project of European integration.